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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1691-1700 out of 6134

UI

User in Computer Software

09/15/20

5 out of 5

Zoom is awesome

What do you like best? Breakout rooms is a super helpful feature for big groups! What do you dislike? Sometimes it takes a long time for a recording to buffer before you can send to a client Recommendations to others considering the product: Buy call recording software and integrate it! What problems are you solving with the product? What benefits have you realized? Seemless communication

MC

Madeline C

09/15/20

5 out of 5

Easy and smart way to connect virtually personally and professionally!

What do you like best? Zoom is so easy to schedule video meetings and connect with people that you are unable to physically be with! It feels like you are in the same room and there are so many different options on zoom to share screens and videos and work! So many people are able to gather in one place and share their screens, chat and ask questions without disrupting the speaker and easily share links and more information! What do you dislike? The only downside that I have found ...

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KS

Koh S

09/15/20

5 out of 5

Easy to use. Clear audio.

What do you like best? Able to share screen with many at once. It's easy to navigate as well. What do you dislike? Zoom can sometimes, hang. Just like all the other apps. 30 mins timeframe. Recommendations to others considering the product: Go for the paid version. What problems are you solving with the product? What benefits have you realized? Sharing of screens.

UI

User in Apparel & Fashion

09/15/20

5 out of 5

Easy to use software

What do you like best? Easy to use, and easy to set up. Outside of work, I was able to connect with my family members, some of which are not good with technology and even they were able to navigate it and use it correctly. What do you dislike? The UI for the chat isn't as nice looking as using some other chat/communication tools, but the video conferencing is great. Recommendations to others considering the product: Its a great communications software, easy to use and set ...

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IA

Industry Analyst / Tech Writer in Electrical/Electronic Manufacturing

09/15/20

5 out of 5

was very good regarding online meeting

What do you like best? the most i like about zoom is that low loading and high quality of video calling with nice audio What do you dislike? it's interface and color and sometime i feel that this app is kind of blurry Recommendations to others considering the product: if you want to high quality for online meeting with best quality in audio zoom is your friend What problems are you solving with the product? What benefits have you realized? i am conducting online ...

Read more

GS

Grant S

09/15/20

3 out of 5

Fantastic for webinars and video quality

What do you like best? Webinars are very easy to set up and run through the platform. The feature such as being able to keep track of questions and replies to them are especially helpful if you are hosting on your own. What do you dislike? While the quality of the video is the best I've seen the sub par integration with google calendar is a put off for me and often results in me scheduling meets simply because they are easier and break less. For example I can set a meeting in zoom ...

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MY

Md. Younus A

09/15/20

5 out of 5

Dear Sir, Zoom is the most useful software especially live show presentation programs.

What do you like best? Do I have advantages of zoom? Zoom has at a time many screen shares easily. It has many facilities provided, some video presentations, audio presentations, slides show, chatting, contacts with each other. It's a very effective interface that is simple and outstanding. Zoom is a highly secure and improving platform. Day by day it’s the user is very rising and properly using satisfaction. It uses creative virtual life in multidimensional communication. It helps to ...

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MP

Marc-André P

09/15/20

5 out of 5

bestapp for videoconference

What do you like best? easy to use user friendly application for videochat What do you dislike? i dont dislike anything its super easy to use without any lag Recommendations to others considering the product: one of the best app for videoconference What problems are you solving with the product? What benefits have you realized? videoconference without any bug stay in touch with your team coworker

HK

Hari Krishna S

09/15/20

5 out of 5

A must needed tool these days!

What do you like best? The video and audio quality are great compared to the competition. Also, there are many advanced options available for the host to content the meeting in a disciplined way. What do you dislike? The one which needs improvement is the UI, It does the job but it feels outdated. Recommendations to others considering the product: The best Online video conferencing software considering the features it offers and the lossless video and audio quality. ...

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UI

User in Research

09/15/20

5 out of 5

Zoom Review

What do you like best? Zoom allows for meeting organizer to break people out in to small groups for discussions. Found this very useful to mimic how in person training use to be before remote work. Very easy to use and seems like Zoom is what is used at most webinars/trainings. What do you dislike? When we get broken out in to the smaller groups, unable to use chat function specifically for group. Chat feature would be helpful for sharing links/documents within small groups. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].