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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1681-1690 out of 6134

AI

Administrator in Photography

09/16/20

5 out of 5

Get in on this!

What do you like best? It's super easy to use. So far everyone that I've told absolutely love it. What do you dislike? I haven't found any dislikes yet. But when I do Zoom you will hear from me. Recommendations to others considering the product: Zoom is going to take off and help all companies advance. Don't miss out while it's still fresh. What problems are you solving with the product? What benefits have you realized? Solving not having to be in the same room due ...

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VK

Vivek K

09/16/20

4 out of 5

I use zoom for my day to day online meeting

What do you like best? Presentation of ppt during the Meeting is very best feature What do you dislike? Sometime live video streaming on zoom get freeze Recommendations to others considering the product: It is best virtual meeting or video conferencing application which fulfill my all needs regarding virtual meeting. So guys I recommend you to use it. What problems are you solving with the product? What benefits have you realized? I am my official meeting on zoom ...

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TP

Tejash P

09/16/20

5 out of 5

Best free video conferencing tool

What do you like best? It's really easy to use and has lots of free capacity that will suit many people What do you dislike? I think zoom is great. Can't think of anything I don't like about it. What problems are you solving with the product? What benefits have you realized? It allows us to have catchups with all our volunteers really easily without having to worry about them needing to register or pay for access and they can set up working groups for free as well.

PM

Philipp M

09/16/20

5 out of 5

Calls from the mobile to any place.

What do you like best? It is very comfortable because I can use it from my cell phone without problems, nor does it have mishaps from PC or other device. There is a lot of dynamics at the moment of creating a video call, it has many tools like screen sharing, gif, tables, whiteboards that help me to transmit my message easily. What do you dislike? Zoom should seek a proposal for remote connectivity between users without Internet. Recommendations to others considering the ...

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HV

Harsh V

09/16/20

4.5 out of 5

Superstar App in Lock down

What do you like best? Zoom app has been the most used app in our company during this lock down. We used it mostly for having an all staff meeting sessions. This app helped us to stay connected with each other in this lock down and to share our ideas and plans with other office staffs. On a personal level I also used this app to connect with close friends and relatives. What do you dislike? App sometimes gets freeze during a meeting session even with good internet, but I can ...

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KK

Karan Kumar J

09/16/20

4.5 out of 5

Zoom: Online Meeting Place

What do you like best? Good Audio and Video quality, works best on high bandwidth connections. What do you dislike? UI/UX design needs improvement and it lags on slow connections. Video appears pixelated and audio breaks in between. Recommendations to others considering the product: Best alternative to Skype and Microsoft Teams. What problems are you solving with the product? What benefits have you realized? Online team meetings and video conferencing, stakeholders ...

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ES

Essex Startups

09/16/20

1 out of 5

What could go wrong organising breakouts during a meeting?

I organised a meeting. I should have the ability to create breakour rooms right? WRONG. A co-panelist joins as a speaker. Because he joins first, he is given (main) host status. Who cares that I created the meeting, I am now a co-host and have no power over breakout rooms. He is the speaker and has no time to set rooms. What an excellent feature! This leads to a panicked search for solutions online and disrupting the speaker as he now has to manage all else. Why not let all hosts&co-hosts ...

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RF

Rhonda F

09/16/20

5 out of 5

Easy & Quick

What do you like best? That we get to talk face to face to your team and have a discussion. What do you dislike? Honestly nothing really. I like zoom for the fact that we get to meet each other. What problems are you solving with the product? What benefits have you realized? Chatting with others all around in each city that we have our employees in can be helpful and alot faster than email.

D

Denisse J

09/15/20

5 out of 5

Non profit review

What do you like best? Being able to have breakout rooms for program participants and the ability to co-host. What do you dislike? I have not had problems. It was concerning to hear about the "hackers" that would crash a meeting. What problems are you solving with the product? What benefits have you realized? We were able to convert our in-person programs virtually during the pandemic. We did not cancel one class and we have expanded our reach.

UI

User in Medical Devices

09/15/20

5 out of 5

Zoom

What do you like best? Easy setup and use, easy access and a lot of people are familiar with Zoom What do you dislike? Sometimes it stalls like it’s loading over and over What problems are you solving with the product? What benefits have you realized? Clearing my network and then it tend to stall. The number of people on Zoom at one time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].