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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1671-1680 out of 6134

UI

User in Information Technology and Services

09/16/20

4 out of 5

Great app to keep you connected during lockdown

What do you like best? Its noise-cancellation feature is great. People can raise hands during the meeting. The connection is stable and voice quality is good. What do you dislike? The limit of 40 minutes is something a turn-off. It needs direct integration with some of the popular apps like Gmail etc. Recommendations to others considering the product: Give it a try. Nice app, What problems are you solving with the product? What benefits have you realized? Zoom has ...

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CI

Consultant in Information Technology and Services

09/16/20

4.5 out of 5

Best meeting app

What do you like best? Everything is good including voice call, screen share, video call, conference call, white board to draw something. What do you dislike? Privacy/Data sharing. I have listen that data are not secure at zoom. Recommendations to others considering the product: Use zoom for better meeting and ease of use What problems are you solving with the product? What benefits have you realized? Work from home is easier.

UI

User in Architecture & Planning

09/16/20

4 out of 5

Good tool for business on the go

What do you like best? It works great when I’m Mobile and need to get in a quick video conference from my phone. It’s easy to use and not overly complicated for my team and clients. What do you dislike? It’s not as robust a platform for longer sessions and seems to suffer from lag as the number of users on a call increases. What problems are you solving with the product? What benefits have you realized? Working from home in a socially distanced world is easier with tools ...

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DW

David W

09/16/20

5 out of 5

Excellent Software with valuable features

What do you like best? Zoom has allowed us to connect with our students in real time and with simplicity. The ease of use for both host and participants has made it an invaluable tool for us as our organisation grows. Features such a screen sharing, group chat, and breakout rooms are all excellent additions to the software that lifts it's level of usability. The breakout rooms especially helps us divide larger group conferences into smaller more manageable groups. The ability to assign ...

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UI

User in Hospital & Health Care

09/16/20

5 out of 5

Zoom Review

What do you like best? I have been using zoom since 2015 and video and audio quality is good. What do you dislike? Sorry, I don't have dislikes in zoom app What problems are you solving with the product? What benefits have you realized? Usually I have used teams but audio quality is not good then I have started to use zoom

UI

User in Information Technology and Services

09/16/20

4.5 out of 5

Video calls made easy

What do you like best? I love the Zoom plugin for my Google calendar and also the ease of use, especially when customers need to screenshare What do you dislike? nothing that I can think of - Zoom makes my job so easy! What problems are you solving with the product? What benefits have you realized? It's easy to connect with colleagues and clients, and the connection is high quality and stable

CM

Chaitanya M

09/16/20

4 out of 5

The best platform to organise and manage online meetings.

What do you like best? Zoom is the best platform to manage online meetings with your client. What do you dislike? The data handling policy of zoom is not proper. Recommendations to others considering the product: Zoom provides a way to organise meeting with large number of users. What problems are you solving with the product? What benefits have you realized? The problem about zoom is that it that data handling is not done properly. The benefits of zoom is easy to use.

PS

Prathamesh S

09/16/20

4 out of 5

Zoom - The saviour in these work from home days

What do you like best? The ability to connect or call almost anyone in this world. Provides integration with skype as well. What do you dislike? Some of the controls are not user friendly. For example if you hide the floating share bar during a meeting (on Mac OS), its very difficult to get it back unless you know the shortcut key or find the icon and then do it from that menu. Recommendations to others considering the product: Go for it, highly recommended. What ...

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PM

PRAFUL M

09/16/20

4 out of 5

Zoom was very amazing and has changed the way users conduct their meetings.

What do you like best? When you turn your video off it gives you a lot of confidence in speaking in meeting. What do you dislike? Application is a bit heavy. If it were a web based application like Google Meet, it would be great. What problems are you solving with the product? What benefits have you realized? My meetings are conducted efficiently. The meeting that were halted a long time ago due to pandemic now I am able conduct those meetings and take my business ahead.

PM

Parrish M

09/16/20

5 out of 5

Easy to use, especially during COVID times.

What do you like best? It is super easy to schedule meetings and have discussions with anyone. You can do with or without video, you can even join a meeting without audio if need be. It makes is so easy to have meetings with people now since we really can’t be in person due to COVID, without Zoom my work productivity would not be as high as it has been over these last 5-6 months. I also like that Zoom is free for the most part, you can have a membership which allows for unlimited time on ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].