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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1611-1620 out of 6134

BF

Ben F

11/19/20

3 out of 5

Zoom Lag

What do you like best? I love the simple outline and features that are provided from zoom. It is really fast and easy to use; I never have had any questions about what I am doing/how to use the provided accessories within the apps. Sometimes it becomes frustrating because the leave button is very small and not clearly outline; however, I have come to ignore the frustration and know that zoom will never fix this problem because they have grown and exceeded expectations because of the ...

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RW

Robert W

11/19/20

3.5 out of 5

Zoom Video Chat - A Sloution Remote Working Disconnection

What do you like best? Zoom is great for video conferencing and coordinating with remote workers during this interesting time. What do you dislike? I am not a huge fan of the 45min limitation of free accounts. What problems are you solving with the product? What benefits have you realized? We are solving the feeling is disconnection reported by workers since we implemented a work from home policy. A quick check in daily, or every 2nd day has improved morale and ...

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AG

Akshat G

11/19/20

4.5 out of 5

Zoom

What do you like best? It is very intuitive. The interface is very clean. It is very easy to set up meetings and zoom has optimum number of fearures which provides maximum functionality with minimum complexity. What do you dislike? Although the interface is clean, the design looks a little bit childish. Although, I am used it now. Everything else is perfect Recommendations to others considering the product: give it try, it will not disappoint What problems ...

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NW

Nick W

11/19/20

4 out of 5

Zoom - Fast, Efficient and Easy To Use

What do you like best? Like most easy to use tech these days, ZOOM is very "point and click". From day 1 it's very easy to figure out exactly what you need to make things work. Now, mastering that work is a little trickier, but if you pay attention, and have a little bit of knowledge about your computer and internet connection, you can really make it sing! What do you dislike? I don't like having to wait. There should be a temporary space to log into, like a small chat or ...

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AS

Ashish S

11/19/20

4 out of 5

Its easy to use and provides an convenient option to chat

What do you like best? Its free Upside is you can connect with anybody that you like with secure link What do you dislike? Sometimes connection error happens Risk of security and privacy issues. Risk of Hacking Recommendations to others considering the product: It is a Good platform to connect with your peers to increase productivity. And save your time, money to by avoiding travel to a meeting place instead. What problems are you solving with the product? ...

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MK

Manish K

11/19/20

4.5 out of 5

Zoom - A great collaboration tool!

What do you like best? When Zoom launched their meeting tool, they probably had the best voice clarity in the segment. They continue to deliver on that and you will get a pleasant experience on the call. With nice noise cancellation earphones, you can literally be crystal clear. You can listen to your recorded meetings and you would be amazed with the clarity you hear. What do you dislike? Zoom had an important security aspect missing wherein anybody could join a meeting ...

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JC

J Chandan P

11/19/20

4.5 out of 5

Best application for video conference

What do you like best? The video and audio quality are best but sometimes it becomes a problem for people with a daily limitation of data. Hence, a video quality control option would be better. What do you dislike? There are minor technical glitch and other than that there should be optimised video and audio quality for smooth performance. Recommendations to others considering the product: Yes go for it. What problems are you solving with the product? What benefits ...

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JB

Julie B

11/19/20

5 out of 5

Zoom is great for virtual meetings and hang outs!

What do you like best? I like how easy it is to use Zoom and how user friendly the platform is. I have used it for both business and personal uses, and with participants of all ages What do you dislike? I think it has a lot of features, and they are all very useful, but it can also be a little overwhelming, especially for those that are not tech savvy. Recommendations to others considering the product: I have had feedback from several people that found zoom a lot easier ...

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KS

Karen S

11/19/20

5 out of 5

Very great experiences

What do you like best? I love the ease of the program. User friendly. Easy to mute people. Easy to share things among the group. I also like how you can screen share with what you are looking at with other people and so they can see what’s going on. The picture background I also like and enjoy you can control so they cannot see where you are at. What do you dislike? There really isn’t anything I do not dislike about this program. I never was a zoom user until covid. But this now ...

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AN

Adam N

11/19/20

5 out of 5

Great Compatibility and Scalability!

What do you like best? I like as an organizat5ion the ability to have full administrative capabilities for creating, licensing, deleting, reseti9ng passwords and especially monitoring usage and analytics on the backend. I manage our courts enterprise account for 60-70 users. I get a lot of requests especially with our judges and this has made my life so much simpler. What do you dislike? It is incredibly difficult to get ahold of support at least during the height of covid-19, i ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].