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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1601-1610 out of 6134

SB

Swapnil B

11/20/20

4.5 out of 5

Leading Video Conference Tool for Everyone

What do you like best? Best app for conducting office daily meetings and status calls with good voice and video quality. Also the security system is great which allows to have a great environment. The recording feature is great. helps in revision of assigned task and requirement gathering. What do you dislike? Very limited feature to mobile application as compared to desktop application (like the cam effects, camera quality, image gallery view, etc...). The mobile app drains ...

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ST

Stacy T

11/20/20

4.5 out of 5

Enjoy using Zoom

What do you like best? I like that I can see all participants at once. What do you dislike? The time limit. It would be nice if we didn’t have to worry about the time constrains. Recommendations to others considering the product: Learn all the capabilities and features of the platform. Its a really easy to use and intuitive tool. What problems are you solving with the product? What benefits have you realized? Connecting to colleagues and friends. Presenting online.

MM

Mukesh M

11/20/20

4 out of 5

One of the best online collaboration tool including Audio & Video Conferencing

What do you like best? Ease of use, Loading with lot of functionalities, Lot of features What do you dislike? Cost associated to it as in the current trend, tools are available for free of cost. Recommendations to others considering the product: Highly recommended tools for the use of online collaboration. Good for the mid size team members jointly gathering into common meeting. What problems are you solving with the product? What benefits have you realized? We ...

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KG

Kiran G

11/20/20

4 out of 5

Best Meeting Software!

What do you like best? The Custom Background Feature is great. We can have a custom background that suits our Meeting Agenda. This is really nice and cool feature that zoom offers. Easy integration with Google Calendars. We can easily schedule the meetings in the google calendar and make it a zoom meeting. This saves lot of time. What do you dislike? Limited participants are visible in the screen when they are in video. We need to scroll if we want to check other who are in ...

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AM

Aby M

11/20/20

4 out of 5

Robust Meetings Solution

What do you like best? Be it meetings, webinars, or phone, Zoom has it all. What do you dislike? With a basic account, you can only host 40 minutes or lesser meetings with more than 3 or more participants. Recommendations to others considering the product: It's one of the best I have used in recent times. So you cant definitely wrong choosing Zoom. I would anyone looking for a meeting application to try to zoom basic for free. If you are convinced the go ahead with your ...

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SP

Stefanos P

11/20/20

4 out of 5

Simple and mostly intuitive

What do you like best? The interface is easy to get used to, it's probably the best software I have tried for multiple video streams. What do you dislike? Audio management with multiple people can be difficult, Log-in is a little clunky compared to something like MS Teams. Recommendations to others considering the product: Zoom is one of the best options for hosting webinars and business meetings on-line in a remote environment. What problems are you solving with the ...

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ES

Eric S

11/20/20

4 out of 5

Decent to use daily. Needs bug fixes

What do you like best? Allows for multiple people to meet and provides tools to allow for shared screens and private chats. The ease and simplicity of the platform allows for students who struggle with technology to still access the classroom and interact with their teacher and classmates. Allowing for screensharing makes virtual notes, announcments, and overall communication a breeze. What do you dislike? The zoom platform seems to randomly kick out participants when wi fi is ...

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FJ

Fletcher J

11/20/20

4 out of 5

Great tool for online meetings

What do you like best? Relatively easy to use it is perfect for online meetings, it has great features like: screen sharing, video sharing, recording lessons on the whiteboard. Compared to other webinar or social meeting apps, Zoom has been the easiest for me to connect with my co-workers. What do you dislike? If your Wi-Fi connection is bad, you can constantly get in and out of video calls. Every time someone enters the meeting a sound plays that can be very annoying when you ...

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RO

Rushabh o

11/19/20

4 out of 5

Best Experience with Zoom

What do you like best? Zoom has provided the best corporate calling experience. Be it Background wallpaper, audio , video and recording features and even screen sharing. All work like a charm ! What do you dislike? The audio sometimes break and no capability to zoom the screen sharing, sometimes we cannot zoom screen. Can add capabilities like stop watch , capture minutes of meeting using AI Recommendations to others considering the product: 1) Use zoom if audience size ...

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JS

Jennifer S

11/19/20

4 out of 5

Great free conferencing service for short meetings

What do you like best? Its free! I rarely have connection issues, the software is easy to use and its just enough time for the average meeting. What do you dislike? The cut off time is 50 minutes, which can be frustrating if you accidentally go over and it suddenly cuts out. It does give a warning when the call when end, but it doesn't allow for adding more time. What problems are you solving with the product? What benefits have you realized? This has been a life saver ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].