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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1591-1600 out of 6134

MV

Manoj V

11/20/20

3.5 out of 5

Many advanced features to make the conference exciting

What do you like best? Ability to manage breakout rooms, advanced video audio features What do you dislike? Quality of video, ability to streamline the gallery views What problems are you solving with the product? What benefits have you realized? Organizing events virtually is a big plus

CD

Caramelize Donorz

11/20/20

1 out of 5

Update that blocked everything

It is seriously necessary to start a mandatory 5-minute update without previous notification?I tried to join from the browser, as suggested, but no chance. After the update, and being late, I joined somehow with two different versions of the same account into the meeting. One of the accounts was kicked, but the other one too, without any chance to rejoin it.Very nice, very professional.

TJ

Tomi J

11/20/20

3 out of 5

Zoom as a remote webinar tool

What do you like best? It brings quite rich collaboration environment for desktop. You can quite easily get a custom view. What do you dislike? It was somewhat error prone when rearranging windows. What problems are you solving with the product? What benefits have you realized? Remote participation.

CK

Cari K

11/20/20

4.5 out of 5

Great for Video Meetings

What do you like best? Zoom is easy to use. I like to set my Zoom meetings up in advance. I also like the meeting templetes. Wbinars are great too because you can have so many people on at once. What do you dislike? So far I do not see any downsides when I am using Zoom besides in meetings I do not like the time limit. What problems are you solving with the product? What benefits have you realized? I Noticed that i can use ZOom from any of my devices so that is helpful ...

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MW

Mallory W

11/20/20

4.5 out of 5

Very user friendly

What do you like best? Zoom is a great way to video conference. They allow quick access What do you dislike? The only thing is that when you try to troubleshoot it's hard to find information online. What problems are you solving with the product? What benefits have you realized? It allows us to communicate quickly and easily. We have meetings and interviews.

PG

Preeti G

11/20/20

4.5 out of 5

Best Software For Video Calling

What do you like best? There are many things that I like the most about this software:- - It supports multiple devices such as video calls, file sharing, screen hosting, and much more. - User-friendly software. - Video quality is amazing. - With just a few clicks you can share your screen with your clients. What do you dislike? For this software, you need the fastest internet. Otherwise my experience with this sofware is amazing. Recommendations to others ...

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SS

Srishty S

11/20/20

4.5 out of 5

Quite useful and easy to operate.

What do you like best? It's audio and video qualities and it's screen sharing features. What do you dislike? There's no hold button and the app does not need microphone audio to play sounds from the speaker. What problems are you solving with the product? What benefits have you realized? I can record the meeting which has quite helped me in keeping a track of my sessions and online classes in case if I missed any during the live meeting.

PS

Priyank S

11/20/20

4.5 out of 5

Good stable and basic video conferencing app.

What do you like best? Ease of video conferencing. Stability of call. What do you dislike? Everything is basic. There is nothing out of the box. Some out of the box features can be included to make it better. Recommendations to others considering the product: Go for it for the routine video conferencing without any doubt as its very very stable. You can control many things while scheduling the meeting. Go for it for the routine video conferencing without any ...

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PA

Pankaj A

11/20/20

4.5 out of 5

Zoom - One Step Solution for Video Conferencing

What do you like best? 1. Zoom is very easy to install and setup 2. You can schedule meetings amd share the invite throught google calender and Ms Outlook 3. User Management and Password control 4. Ease of use 5. Zoom at present offers first 40 minutes free to its Basic users, You can actually use the software before buying a Pro version What do you dislike? 1. There can be mpre standard virtual backgrounds. 2. Sometimes Video quality is not very good ...

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ER

Edward R

11/20/20

4.5 out of 5

Download on Zoom

What do you like best? What I like the best about Zoom is, how easy it is to use to communicate with Family and Friends. There is an ease when I have used Zoom to Interview for Job's. What do you dislike? Zoom to me is, just an upgrade of Skype. The Chat could be a lot better than it is, The Customer service needs a lot of restructuring as well as thee billing. What problems are you solving with the product? What benefits have you realized? The problem that I am solving ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].