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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1581-1590 out of 6134

MD

Manali D

11/20/20

5 out of 5

Ligth weight video calling application Windows as well mobile based.

What do you like best? its light weight, provided features like virtual background. Many other feature that are essential for the business. And fun specs for casual meets. What do you dislike? So far nothing, is dislikable with Zoom. It can add some more cache for the meeting Id currently its 10 they can increase it to 20 that be great What problems are you solving with the product? What benefits have you realized? Zoom is used for the business communication, with the ...

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TB

Tiffany B

11/20/20

5 out of 5

Simple, Easy-to-Use Solution

What do you like best? In a time where we needed to pivot to videoconferencing quickly, Zoom offered a simple and quick setup and was very intuitive for users of all ages. What do you dislike? One drawback is the limitations placed on how far out you can schedule a recurring meeting. There is not option for a meeting (like a staff meeting) to recur indefinitely. What problems are you solving with the product? What benefits have you realized? Zoom allows us to connect as ...

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AD

Ayleen D

11/20/20

5 out of 5

It's Very helpful with school & with social interaction

What do you like best? **You Can Use Zoom For Free** I love that you can use zoom for free because some people like students might not want to pay a fee every so often. Another thing I love is that it's very easy to use when given instructions because there is many gadgets while in the zoom like raise hand, clap, ect Which I think those features make it really helpful for when I muted & not aloud to talk so I just raise my hand with the zoom features & ask my question or an add ...

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MM

Melissa M

11/20/20

5 out of 5

Love this platform— easy to use and affordable

What do you like best? There is a lot of value in using a product that everyone is familiar with. This is easy to use, even for the less technologically savvy. What do you dislike? I would love to see the ability to have a drawing sandbox to share rather than having to share screen somewhere else. Recommendations to others considering the product: I’ve never had a service interruption. What problems are you solving with the product? What benefits have you realized? ...

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KW

keiya w

11/20/20

5 out of 5

behavioral health referral specialist

What do you like best? I enjoy the screen sharing and the convenience of being able to see or not see my colleagues What do you dislike? there isn't anything to dislike about the ZOOM What problems are you solving with the product? What benefits have you realized? we are reallyy able to conduct staff meetings at a convenience of a click

K

Kris K

11/20/20

5 out of 5

The BEST Video Conferencing Software

What do you like best? The ease of use, the custom features, controls and the reliability What do you dislike? Really nothing at all. This is a great product and beats the others in reliability Recommendations to others considering the product: Great video conferencing software. Custom controls are great What problems are you solving with the product? What benefits have you realized? Time Management, Team Collaboration

TE

Taylor E

11/20/20

5 out of 5

Online teaching made easy

What do you like best? It’s convent and more efficient than Skype! It’s easy to use and perfect for business meetings or school. It’s easy especially with covid and distance learning. What do you dislike? Some times I loose connection easily and have to log back in! Recommendations to others considering the product: Way better than Skype! What problems are you solving with the product? What benefits have you realized? Distance learning! It allows you to record ...

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DG

David G

11/20/20

5 out of 5

Such a Great Tool

What do you like best? Ease of use. Connection quality. Consistent improvements! Overall Zoom has come a long way in the past several months to be able to handle traffic it never imagined it would have. They've simultaneously instituted some great user interface improvements and additional features. Zoom has done a lot to help the world during this pandemic by allowing educational organizations to use their premium features for free, which I find to be a great cause. Over all I highly ...

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LM

Ljubisa M

11/20/20

4.5 out of 5

The most reliable on the market

MR

Micheline R

11/20/20

3.5 out of 5

Zoom conference

What do you like best? What I like best is that you can record the conference made What do you dislike? I like most of its features, it fits my requirement. Recommendations to others considering the product: Consider the use of Zoom for recording conferences. What problems are you solving with the product? What benefits have you realized? It helps the meeting possible without getting on the actual site

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].