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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1561-1570 out of 6134

XH

Xhelona H

11/22/20

4 out of 5

Limited sessions

What do you like best? The possibility to have a good connection even in a large group of people, recording the session What do you dislike? Limited session time around 45 min othewise you have to buy Recommendations to others considering the product: Maybe What problems are you solving with the product? What benefits have you realized? Work meetings

AS

Ansuman s

11/22/20

4 out of 5

Fantastic tool for video call, group meeting and teaching

What do you like best? Nice dash board, easy to navigate. Does not crash or hangs. What do you dislike? When sharing the computer screen, it always goes to the full screen mode which is disappointing. What problems are you solving with the product? What benefits have you realized? I am having my lab meeting, one to one meeting with my boss as well as I teach my students through zoom.

AS

Amol S

11/22/20

4 out of 5

Using zoom for official meetings,more than twice a week

What do you like best? Video conferencing features, mute , video on off options What do you dislike? For login purpose it redirects to browse instead they can provide same on their zoom app Recommendations to others considering the product: Good app for both personal and business purposes What problems are you solving with the product? What benefits have you realized? Regular meetings, discussion about defects, giving access to someone for solving problems

SK

Sanjeev K

11/22/20

4 out of 5

Great experience with zoom

What do you like best? Zoom is very user friendly and easy to use. The best part about zoom is the user experience and the ease of loggin in to the plarform. It is not as complicate as teams and you dont need to download anything to use the tool. You dont need to also have a mandatory ID and password to login to zoom, you have the option to login as a guest which is the best part. What do you dislike? I somehow don't like that the filter options don't work properly with mc book. ...

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DP

DODLA PRADEEP REDDY 1

11/21/20

5 out of 5

Zoom makes virtual lives more real

What do you like best? Zoom really helped people around the world during the pandemic and Comparitively with video conferencing apps, I felt zoom to be more user friendly and intuitive. What do you dislike? Voice clarity - I know it depends on my internet connection. But still, a lot of disturbance sometimes. What problems are you solving with the product? What benefits have you realized? Virtual meetings, Makes it easier for remote employees to work with their colleagues.

SG

Shivam G

11/21/20

5 out of 5

Saviour in COVID Pandemic for organizations

What do you like best? The ease of use and ability to connect with so many people together. What do you dislike? Time zones settings are so bad. It's almost impossible to schedule a zoom meeting at correct time for me. Recommendations to others considering the product: Just believe what heroes say. The best tool for your need is this. ZOOM What problems are you solving with the product? What benefits have you realized? Project management and discussion

KS

Krishna S

11/21/20

5 out of 5

Easy Online Process of Marketing

What do you like best? You can share screen to contestants Also if someone wants to understand again, can raise hand. What do you dislike? Somewhere Connectivity Issues and Video Clarity issues. What problems are you solving with the product? What benefits have you realized? Customer can learn many things on zoomcall, group discussion we have on this.

GS

Geetesh S

11/21/20

5 out of 5

Video conferencing redefined

What do you like best? The most helpful is the auto switching of cams when the users start speaking. This keeps the conversation flowing seamlessly. What do you dislike? The 40 minute limit for group sessions is a little untasteful. What problems are you solving with the product? What benefits have you realized? I hold my meetings with clients using zoom so I basically solve my monetary problems with it for the most part.

PS

Piyush S

11/21/20

4.5 out of 5

Zoom- effective meeting, instant messaging and meeting or call scheduling application

What do you like best? Zoom has set of amazing features and collaborations which make it a great app to chat, call or meet with people who can be co-workers, clients or customers. it is also helpful in organizing webinars, video and call conferencing and has great host controls. It can collaborate with Microsoft outlook and can lead to organizing and scheduling meeting through Outlook itself. it has intuitive to use mobile, desktop or web app. It is also secure app and has ability to ...

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S2

Soumitra 2

11/21/20

4.5 out of 5

Best video conferencing app for enterprise

What do you like best? Zoom has an easy to use user interface that is friendly for new users. It allows seamless connection during meeting, the options to mute individuals and to weed out station noises. What do you dislike? For use or wider audience and people who aren't yet willing to pay, the number of users on video conferencing for a free account should be increased as a gesture to large families who want to meet over video call during distressing times of the global ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].