Zoolz Reviews in May 2025: User Ratings, Pros & Cons

Lost everything thanks to this awful…

Lost everything thanks to this awful service.

Scammers

Scammers, you canceled my lifetime subscription, I hope you will pay for it. Run away from that company. Dishonest.

Lifetime" backup now deleted

I still have my original review published here, it was a nice one. But now the "lifetime" backup has been deleted. Luckily I imagined that could happen since the beginning, so I always have spare copies in an external HD and also in another provider.

it is a SCAM they say they have 30-day…

it is a SCAM they say they have 30-day money-back guarantee and when you asked for it they dont answer your emails. NOT TRUST THIS COMPANY I lost my money.

Zoolz and BigMIND are scams

Scam. They offer a lifetime plan and after a few months they cancel it. They don't offer a refund. Their customer service is horrible and they don't even read the emails that you send, they just reply with a standard message.Avoid this company.

Scammed by Zoolz / BigMIND

Like everybody else here I bought into this scam by purchasing a lifetime back-up cloud storage plan which has subsequently been cancelled by Zoolz.What's more due to the high demand on their servers within the notice period I was not able to recover around 500 GB of my personal data so have lost everything from work documents to personal photos and am absolutely gutted.No refund or partial refund is available.And for the worst part - they are still selling this service and lifetime back-up ...

Scam company avoid!!!!!

Like so many other paid for 2tb of backup storage for life except it turns out its not for life, its for a couple of years no refund and 5 days to get your data back. You can't make this stuff up I hope they go under, no reduction in storage just get lost....illegal behaviour and the disdain they show for customers just beggars belief.

Great SCAM

Bought a lifetime plan in 2018 and just when i managed to upload all the data i wanted in the cloud, they gave me an email to tell me that my account will be terminated and all my data erased. One more thing! No refund. SCAM!

I brought a Lifetime home cloud in 2019…

I brought a Lifetime home cloud in 2019 April, and the service is terminated on September 2020 with short notice. That is a total scam, and very dishonest business practice, I will give 0 star if I can.

Bait and Switch From These Crooks

Simply bait and switch from this company. I bought a lifetime subscription a couple of years ago. I bought a 1TB account which wasn't cheap but as it was supposedly for a lifetime plan, understandable. I get an email the other day saying they are closing down their Sydney servers and I have 5 days to get my data and to get lost. However, the account has been suspended so I can't log in. It looks like my data has been deleted by these crooks. They charge a pretty penny for storage clearly ...