Zoolz Reviews in August 2026: User Ratings, Pros & Cons

Just forget Zoolz folk

Just forget Zoolz folk, i had 2 life time plans and both are no longer active.Just stick to the other companies.

Zoolz is by definition scamming people

Zoolz is by definition scamming. I paid for lifetime storage and they happily took my money and then closed down my account. No visible support, no clear direction. In hindsight, I should have gone with the larger and well-known companies instead of trusting Zoolz. Now I've lost a large amount of data and cash. Stay away from Zoolz, go with Crashplan or other providers instead. Might cost more, but you won't get screwed over. I had to create a Trustpilot account just to say this.

Owned by China the scammers

Owned by China the scammers. Take you money and lie cheat and share you pictures is company logo.

A Scummy Scam

Zoolz is the worst cloud provider, I had two lifetime plans and they were discontinued. Worst part, I never got an email informing me of that, I lost all my data.Stay away, there are MUCH better companies. Check out, IceDrive, pCloud, and even Backblaze.Stay away from these SCAMMERS.

Scam and Chargeback Requests from this High Risk Business

They stole my lifetime account by just purging it. Over the internet it is said that the owner makes the same fraud type businesses, take money and strike off projects or companies. I wonder how payment gateway security departments allow this scam to be able to pay electronically knowing the true beneficiaries.Chargebacks should be requested from the related payment gateways as the general banking rule says that subscriptions are covered financially for full refund in case of any problem ...

The service and contracts are unstable, you will be scammed

The service and contracts are unstable, it is not a reliable company at all. They change or close services according to their convenience. I bought a lifetime service that lasted a little over a year and lost more than you would have paid for normal service.Do not be fooled

Scam

Scam. They offer a lifetime plan and after a year they cancel it. They don't offer a refund.

Zoolz - Beware

They sold me 2TB of lifetime storage for a onetime purchase price, which wasn't cheap, only to back down on that a year later and then refuse to provide a refund. To keep my storage they demanded a monthly subscription, which I refused, so they disabled my account. I believe that is fraud, so I am persuing my full refund through MONEY CLAIM ONLINE.

Stay away from this company

Stay away from this company. I bought a lifetime product from them which they discontinued explaining that they will focus on B2B from now on. According to their webpage, they still sell home products. Just a scam...

Zoolz support is a joke

After our work server was hit by ransomware and we almost lost everything, I was tasked with finding a backup service for us. I spent a lot of time going over the pros and cons of different services, reading articles, and comparing pricing, and I finally made a decision to go with zoolz. It has been a nightmare. We spent a lot of money on the year subscription, I downloaded the app to our server. It is completely unusable. Every single time I try to open the app I am told to put in my ...