Zoolz Reviews in June 2026: User Ratings, Pros & Cons

this is is a scam

this is is a scam bought a lifetime 1TB plan they just canceled it without any explanation or reasons now my files are gone and so is my money

Zoolz deleted my family videos

Used their terrible UI to upload all my family movies to the cloud after purchasing their "LIFETIME" subscription -- now my files are gone. I had organized them on their cloud drive, no clue how many of those captured memories are now lost forever that I can't get back. Livid and feeling stupid that I ever trusted Zoolz.

** ZOOLZ = SCAM **

sold me 1TB of lifetime storage for LIFETIME!!!! i used it for 2-3 year and then i got an email that ZOOLZ wish to delete my LIFETIME account, after some Emails They Offerd me a Home account, Why do i need to pay for a Home account!? i bougth A LIFETIME ACCOUNT!!!! Zoolz refuse to provide a refund. MONEY TO TRASH!!! THIS IS A SCAM!!!

Account Closed Without Warning

Paid for a lifetime account. Spent ages uploading data (slow broadband connection). Recently attempted to run a test download and couldn't log in. My account and data has been deleted and I received no warning email. Lost confidence in using the Cloud for long-term storage!

Total Scam company

Total Scam company. I bought the Zoolz lifetime account as did thousands of others and we lost everything backed up when they closed down and rebranded as Bigmind. Don't be deceived by this company. they grab your cash and then fail to deliver, change their company name and start all over again. Total scam.

SCAM!!!

Bought 2 lifetime plans for $100. The deleted all my data and disabled my account with no notice. THIS IS A SCAM!!!

Estafado como puedo ver igual que otros…

Estafado como puedo ver igual que otros muchos. Pague por una cuenta de por vida de 1tb, y en menos de dos años, te envian un email que o pagas o borran tus datos y tu cuenta. Lastima no pueda viajar a sus oficinas para partirle la cara a alguien.

Zoolz is by definition scamming people

Zoolz is by definition scamming. I paid for lifetime storage and they happily took my money and then closed down my account. No visible support, no clear direction. In hindsight, I should have gone with the larger and well-known companies instead of trusting Zoolz. Now I've lost a large amount of data and cash. Stay away from Zoolz, go with Crashplan or other providers instead. Might cost more, but you won't get screwed over. I had to create a Trustpilot account just to say this.

Just forget Zoolz folk

Just forget Zoolz folk, i had 2 life time plans and both are no longer active.Just stick to the other companies.

Owned by China the scammers

Owned by China the scammers. Take you money and lie cheat and share you pictures is company logo.