9.8
SpotScore
Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 81-90 out of 2471
FN
faisal n
08/16/23
"Currently the Best CRM"
What do you like best about Zoho One? Zoho is a great application as it has multiple dynamics and can be integrated with different applications. What do you dislike about Zoho One?
FN
faisal n
08/16/23
"Currently the Best CRM"
What do you like best about Zoho One? Zoho is a great application as it has multiple dynamics and can be integrated with different applications. What do you dislike about Zoho One?
WN
Wawira N
08/11/23
"Efficient CRM"
What do you like best about Zoho CRM? I loke how I can save customer information, schedule tasks and meetings and still intergrate my emails with Zoho CRM What do you dislike about Zoho CRM?
WN
Wawira N
08/11/23
"Efficient CRM"
What do you like best about Zoho CRM? I loke how I can save customer information, schedule tasks and meetings and still intergrate my emails with Zoho CRM What do you dislike about Zoho CRM?
YE
Yassine_ e
08/10/23
"Zoho CRM for ease of use and ease of Reporting.."
What do you like best about Zoho CRM? I like how zoho CRM manage leads,contacts ,accounts,activities,deals and reports from a single application suite.
RS
Ravi S
08/10/23
"Powerful CRM"
What do you like best about Zoho CRM? This CRM provides end to end solution to a sales professional. The tool helps in identifying the leads and helps till the order execution process. In short, It is features rich sales tools for an individual as well team leaders. If you would like to utilize it best, use its app on mobile. Instant call to a potential customer and follow-up is really easy from the mobile app.
RS
Ravi S
08/10/23
"Powerful CRM"
What do you like best about Zoho CRM? This CRM provides end to end solution to a sales professional. The tool helps in identifying the leads and helps till the order execution process. In short, It is features rich sales tools for an individual as well team leaders. If you would like to utilize it best, use its app on mobile. Instant call to a potential customer and follow-up is really easy from the mobile app.
OT
Oral T
08/09/23
"My Zoho CRM Review"
What do you like best about Zoho CRM? Zoho CRM has a clean interface for managing customer database. It allows you to record your customers' data in one place.
AU
Anonymous User
08/07/23
"Good Value For Money Tool"
What do you like best about Zoho CRM? We have been using Zoho since 3 years and our efficiency has really improved. The tool is very easy to use, additionally we have been able to integrate it with our other tools as well.
AU
Anonymous User
08/03/23
"Long Term ZOHO ONE Review - After using for 2 Years"
What do you like best about Zoho One? Zoho one is the best aio for any business with multiple department all using mutiple crm and software. What do you dislike about Zoho One?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].