9.8
SpotScore
Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 71-80 out of 2471
AU
Anonymous User
09/13/23
"Fantastic platform with multiple services!!"
What do you like best about Zoho One? A lot of different apps can be added to the Zoho One software. They are package based but I like their CRM app the most. Multiple sandbox accounts can be created for different UAT environments along with the Dev Sandbox availability.
SS
Sanjiev S
09/13/23
"One stop solution for all your business needs"
What do you like best about Zoho One? 1. it has all the functions and applications a business need. 2. designing and development is easy.
SS
Sanjiev S
09/13/23
"One stop solution for all your business needs"
What do you like best about Zoho One? 1. it has all the functions and applications a business need. 2. designing and development is easy.
AS
Aamir S
09/09/23
"Easy accounting software"
What do you like best about Zoho CRM? The way of integrating the data is very quick. What do you dislike about Zoho CRM?
MD
Mayur D
09/05/23
"zoho is the best CRM ever for sales prospective"
What do you like best about Zoho CRM? greta crm tool useful for sales leads management What do you dislike about Zoho CRM?
JR
Jarrett R
09/05/23
"Great CRM to scale"
What do you like best about Zoho One? The support is outstanding and tons of value What do you dislike about Zoho One?
JR
Jarrett R
09/05/23
"Great CRM to scale"
What do you like best about Zoho One? The support is outstanding and tons of value What do you dislike about Zoho One?
AU
Anonymous User
08/31/23
"Zoho One is full of features"
What do you like best about Zoho CRM? Our support team likes the ticket system. Our CEO likes the price. Our Sales & Marketing team are setting up a lot of automatations in the CRM.
AU
Anonymous User
08/31/23
"Zoho One is full of features"
What do you like best about Zoho CRM? Our support team likes the ticket system. Our CEO likes the price. Our Sales & Marketing team are setting up a lot of automatations in the CRM.
SG
Saurabh G
08/30/23
"A versatile CRM for all your needs"
What do you like best about Zoho CRM? It is an easy to use CRM allowing for multiple roles for users. There is possibility of using pipeline, automation, reports and telephony integrations. It is quite easy to set up compared to other CRMs.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].