9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
Efficiency at your fingertips.
Add to compare
Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more
Zoho CRM pros and cons
Easy to use with an intuitive interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
Filter results
Sort by :
Showing 71-80 out of 2471
AU
Anonymous User
09/13/23
"Fantastic platform with multiple services!!"
What do you like best about Zoho One? A lot of different apps can be added to the Zoho One software. They are package based but I like their CRM app the most. Multiple sandbox accounts can be created for different UAT environments along with the Dev Sandbox availability.
SS
Sanjiev S
09/13/23
"One stop solution for all your business needs"
What do you like best about Zoho One? 1. it has all the functions and applications a business need. 2. designing and development is easy.
SS
Sanjiev S
09/13/23
"One stop solution for all your business needs"
What do you like best about Zoho One? 1. it has all the functions and applications a business need. 2. designing and development is easy.
AS
Aamir S
09/09/23
"Easy accounting software"
What do you like best about Zoho CRM? The way of integrating the data is very quick. What do you dislike about Zoho CRM?
MD
Mayur D
09/05/23
"zoho is the best CRM ever for sales prospective"
What do you like best about Zoho CRM? greta crm tool useful for sales leads management What do you dislike about Zoho CRM?
JR
Jarrett R
09/05/23
"Great CRM to scale"
What do you like best about Zoho One? The support is outstanding and tons of value What do you dislike about Zoho One?
JR
Jarrett R
09/05/23
"Great CRM to scale"
What do you like best about Zoho One? The support is outstanding and tons of value What do you dislike about Zoho One?
AU
Anonymous User
08/31/23
"Zoho One is full of features"
What do you like best about Zoho CRM? Our support team likes the ticket system. Our CEO likes the price. Our Sales & Marketing team are setting up a lot of automatations in the CRM.
AU
Anonymous User
08/31/23
"Zoho One is full of features"
What do you like best about Zoho CRM? Our support team likes the ticket system. Our CEO likes the price. Our Sales & Marketing team are setting up a lot of automatations in the CRM.
SG
Saurabh G
08/30/23
"A versatile CRM for all your needs"
What do you like best about Zoho CRM? It is an easy to use CRM allowing for multiple roles for users. There is possibility of using pipeline, automation, reports and telephony integrations. It is quite easy to set up compared to other CRMs.
Free vendor scorecard
Evaluate Zoho CRM objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score Zoho CRM against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].