9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more
Zoho CRM pros and cons
Easy to use with an intuitive interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 91-100 out of 2471
BL
Bhavesh L
08/02/23
"Professional and full scale business solution."
What do you like best about Zoho CRM? Switching to a full-fledged online business software suite is a great advantage. Zoho's complete suite includes all the software that integrates well with the system. If you are looking for more features, you can find them all there.
BL
Bhavesh L
08/02/23
"Professional and full scale business solution."
What do you like best about Zoho CRM? Switching to a full-fledged online business software suite is a great advantage. Zoho's complete suite includes all the software that integrates well with the system. If you are looking for more features, you can find them all there.
AA
Ajay A
07/30/23
"Exprecience with ZOho Software"
What do you like best about Zoho One? I am very happy with the zoho CRM its very useful toll for daliy activities from sales point of view, Its been five years that I am using zoho in starting phase I only use to work as an exceutive So I only use leads and account option but from last two years as I am handling team of 6 memebers so its very easy to track there performace of daily activies via using dashboards and reports
AA
Ajay A
07/30/23
"Exprecience with ZOho Software"
What do you like best about Zoho One? I am very happy with the zoho CRM its very useful toll for daliy activities from sales point of view, Its been five years that I am using zoho in starting phase I only use to work as an exceutive So I only use leads and account option but from last two years as I am handling team of 6 memebers so its very easy to track there performace of daily activies via using dashboards and reports
NK
Nadeem K
07/30/23
"review for Zoho CRM"
What do you like best about Zoho One? maintaining the lead status of cold all and incomings leads, the quality which I like most is that I can set the reminder follow-up for any meeting and call, other software is not that easy to use. so very happy with Zoho CRM and I am recommend to other companies too.
AL
Andres L
07/28/23
"The worst possible decision for your business."
What do you like best about Zoho CRM? Complete suite of solutions. Or so they make you believe. What do you dislike about Zoho CRM?
G
Gerald
07/25/23
"The best I have experienced"
What do you like best about Zoho CRM? Zoho CRM has revolutionised the way I manage my customer relationships. It provides an easy to use, comprehensive solution for organising all our leads and tracking performance over time. The Opportunities section allows me to organise my tasks at a glance with its Kanban view, while the reporting function provides real insights that allow us to prepare effectively for upcoming periods. It also integrates seamlessly with Aircall and Woocommerce, so ...
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VS
Vibhor S
07/24/23
"Zoho Desk - Query portal"
What do you like best about Zoho One? Zoho Desk has eased out the process of keeping the customer problems both technical and non-technical. Also having the knowledge base within the system helps to solve queries faster and provides training to new joiners faster
SP
Shivangi P
07/24/23
"Zoho Desk - The Ticketing Tool"
What do you like best about Zoho One? Zoho Desk manages the tickets and provides overall satisfaction to the customers over the enquiries raised. It helps the customer to connect with the team easily and keep track which in a way enhances customer engagement. Also, we can keep our repository of videos for commonly asked questions.
SK
Shubham K
07/24/23
"Zoho CRM - The best CRM tool"
What do you like best about Zoho One? Zoho CRM is one of the most convenient tool for carrying all of the sales work. It is easy to navigate and storing the client information is so beneficial that I can easily tap all the activities.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].