9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 861-870 out of 2471
TM
Tayzin M
06/17/20
"Organized and user friendly"
What do you like best about Zoho CRM? You can connect to different channels which makes teams more efficient. What do you dislike about Zoho CRM?
SA
Sarah A
06/10/20
"Boost your sales with Zoho CRM"
What do you like best about Zoho CRM? I am happy customer of Zoho CRM, which is more than just a Customer relation management tool, because it provides various idea about the project execution and helps in generating new sales plans. Through this tool we are capable of managing the client’s relation, effectively. Customer relations are the key source which will never let your sales funnel to get empty and provide a remarkable growth. It is working in efficient ways. It has all required ...
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AU
Anonymous User
06/09/20
"Zoho CRM Review"
What do you like best about Zoho CRM? Great user experience,User friendly Application What do you dislike about Zoho CRM?
KW
Kate W
06/04/20
"Effective platform for managing sales"
What do you like best about Zoho CRM? It is the tool we are using for managing our sales. It has great features and functions. Zoho CRM has saved our time and helps us to chalk out more business influential plans. We do not have to spend time in organizing meetings and we have got rid of manually collected data. But now by its great working capability we can easily have an insight look about our work and we are at ease to have meetings with our team.
KW
Kate W
06/04/20
"Effective platform for managing sales"
What do you like best about Zoho CRM? It is the tool we are using for managing our sales. It has great features and functions. Zoho CRM has saved our time and helps us to chalk out more business influential plans. We do not have to spend time in organizing meetings and we have got rid of manually collected data. But now by its great working capability we can easily have an insight look about our work and we are at ease to have meetings with our team.
PT
Purushothaman T
06/03/20
"Simple to Use CRM for maximum impact"
What do you like best about Zoho CRM? The Clean Interface with Less Hassles, to operate. Least Expected Learning Curve. Meets the desired requirement for business to operate at scale.
PT
Purushothaman T
06/03/20
"Simple to Use CRM for maximum impact"
What do you like best about Zoho CRM? The Clean Interface with Less Hassles, to operate. Least Expected Learning Curve. Meets the desired requirement for business to operate at scale.
AU
Anonymous User
06/02/20
"A new user's Zoho CRM Review"
What do you like best about Zoho CRM? Analytics - fantastic visual breakdown to show how on track you are to reach KPI's What do you dislike about Zoho CRM?
AU
Anonymous User
06/02/20
"Very good and cheap CRM from Zoho"
What do you like best about Zoho CRM? Many features easy to navigate very intuitive and stable What do you dislike about Zoho CRM?
SR
Sree R
06/02/20
"Excellent product!"
What do you like best about Zoho CRM? Zoho CRM has many Webforms for gathering leads. it has a comprehensive and reliable report. Zoho integrates well with other Zoho products, Google Apps. The free edition is available with lots of features. it is really a nice product to try.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].