9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 841-850 out of 2471
TA
tonyfrancis A
07/21/20
"zoho made easy"
What do you like best about Zoho CRM? Zoho helps me keep track of my daily schedules and also helps me keep record and report of my proceedings What do you dislike about Zoho CRM?
IN
INZAMAM N
07/15/20
"Smart software for growing business."
What do you like best about Zoho CRM? It is perfectly designed for business management and geared towards productivity.It helps to populate visitor data from your website into your CRM system.
IN
INZAMAM N
07/15/20
"Smart software for growing business."
What do you like best about Zoho CRM? It is perfectly designed for business management and geared towards productivity.It helps to populate visitor data from your website into your CRM system.
S
Sandesh
07/12/20
"Bad UI UX"
What do you like best about Zoho CRM? Zoho CRM indeed has all the features that a CRM is supposed to have. Less price when compared to competition. Nothing wow as such
S
Sandesh
07/12/20
"Bad UI UX"
What do you like best about Zoho CRM? Zoho CRM indeed has all the features that a CRM is supposed to have. Less price when compared to competition. Nothing wow as such
MK
Mandeep K
07/09/20
"Excellent CRM software"
What do you like best about Zoho CRM? Zoho CRM is quite flexible. We had very specific requirements for customizations and we were able to achieve it within the tools provided.
JC
Juliana C
07/08/20
"An online CRM-based sales and marketing solution that manages your sales and marketing ."
What do you like best about Zoho CRM? It is a very affordable platform that saves money as well as effort. It is a complete solution and offers sales ad marketing ideas even to smaller business parties. It helps with instant interaction with the clients satisfying them with instant responses. It provides B2B and B2C solutions for companies. It helps in data management and improved team interactions. Its web application and well as mobile application, both works best and are well ...
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GL
Gerard L
07/03/20
"Zoho CRM Review"
What do you like best about Zoho CRM? I like that the tickets are real-time. When a lead replies it will update the ticket right away. What do you dislike about Zoho CRM?
AT
Alec T
07/02/20
"Zoho is a solid platform"
What do you like best about Zoho CRM? Zoho is intuitive and easy to use when learning the first time. What do you dislike about Zoho CRM?
ES
Ethel S
07/02/20
"Good CRM solution"
What do you like best about Zoho CRM? Zoho CRM has simplified the way we manage our operations team. This solution has saved us money and made it easier to get a new business. I think it's great that the operations team brings all our important resources together in one location. All these sources can be used in one application or one website This is very useful.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].