spotsaas-logo
Get Listed

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

Add to compare

Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 731-740 out of 2471

RY

Robin Y

02/27/21

5 out of 5

"Zoho allows us to have all our information in real time, from anywhere"

What do you like best about Zoho CRM? Zoho has a simple and easy to use interface compared to other software. The platform is in the cloud which means that it does not take up space on servers, only an internet connection is required. It offers mobile accessibility ensuring that we have access to our clients' data at all times.

SH

Stephanie H

02/17/21

4 out of 5

"Easy to set up, learn, use, and teach."

What do you like best about Zoho CRM? I like that it has a very simple user interface. It is very clear on how to use it, and makes it a simple, repeatable process to create new modules, leads, etc.

SH

Stephanie H

02/17/21

4 out of 5

"Easy to set up, learn, use, and teach."

What do you like best about Zoho CRM? I like that it has a very simple user interface. It is very clear on how to use it, and makes it a simple, repeatable process to create new modules, leads, etc.

AU

Anonymous User

02/17/21

3.5 out of 5

"Zoho CRM works for us!"

What do you like best about Zoho CRM? Has integrations with multiple platforms. What do you dislike about Zoho CRM?

AU

Anonymous User

02/16/21

5 out of 5

"General Manager"

What do you like best about Zoho CRM? The ease of tracking in the software for events. What do you dislike about Zoho CRM?

AU

Anonymous User

02/16/21

4 out of 5

"Regular user of Zoho CRM"

What do you like best about Zoho CRM? The best feature is it's simplicity in design and ease of usage What do you dislike about Zoho CRM?

AU

Anonymous User

02/16/21

4 out of 5

"Regular user of Zoho CRM"

What do you like best about Zoho CRM? The best feature is it's simplicity in design and ease of usage What do you dislike about Zoho CRM?

IA

Isaiah A

02/15/21

4.5 out of 5

"Excellent Software for Tracking Customer Leads and Accounts"

What do you like best about Zoho CRM? Zoho CRM is a great software tool for compiling together the customer leads across the 9 regional offices our company has. It makes it easy for our executive team to not only track the status of those leads, but to compile spreadsheet versions of the leads to be shared with upper management.

JS

Jason S

02/11/21

5 out of 5

"Hands down, Zoho CRM is the best CRM on the market"

What do you like best about Zoho CRM? Integration with so many other Zoho apps What do you dislike about Zoho CRM?

DS

Doly S

02/09/21

4.5 out of 5

"Perfect CRM Tool"

What do you like best about Zoho CRM? Zoho CRM offers complete solution for CRM and sales-marketing problems. And the best feature is that its all online and completely integrated! There is an Outlook integration plug-in which is really brilliant. It saves so much time and keeps track of contacts so that we don't have to. Running campaigns, monitoring the progress is all made easy.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed