9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 701-710 out of 2471
JB
Jamila B
05/09/21
"Good user interface to run campaigns"
What do you like best about Zoho CRM? The capabilities to run marketing campaigns and manage lead along with customer engagement using segments and appealing graphical user interfaces for end users.
JB
Jamila B
05/09/21
"Good user interface to run campaigns"
What do you like best about Zoho CRM? The capabilities to run marketing campaigns and manage lead along with customer engagement using segments and appealing graphical user interfaces for end users.
AU
Anonymous User
05/07/21
"Easy to use and deploy"
What do you like best about Zoho CRM? Dashboards ans reporst features to share information What do you dislike about Zoho CRM?
AU
Anonymous User
05/07/21
"Easy to use and deploy"
What do you like best about Zoho CRM? Dashboards ans reporst features to share information What do you dislike about Zoho CRM?
AU
Anonymous User
05/06/21
"Comprehensive suit that has no equal"
What do you like best about Zoho CRM? The Zoho CRM app comes with all the other services that you need. The CRM feature runs all my company and allows it to grow with it. It is also effortless to use and to understand how to customize it. I've been using it since 2017 and it still saves me a lot of time compared to other solutions that were so much more expensive.
CS
Chetan S
05/05/21
"Zoho CRM"
What do you like best about Zoho CRM? Indian web based online office suite which is very easy to use and has immense options available for office related tasks like database, spreadsheets, presentations,etc.
SG
Shubham G
05/04/21
"Best CRM tool to make a company task easier"
What do you like best about Zoho CRM? This tool has so many features that helps in automation of so many business tasks. It is also one of the best lead management tool. The leads can be easily managed and we can easily automate the follow up emails.
CP
Chirag P
04/28/21
"Meets the needs of almost any growing organisation."
What do you like best about Zoho CRM? Managing CRM is absolutely easy. Users require minimal training to understand and utilize the platform. Reports are easier to create. The way the CRM is structured is very simple yet intuitive. The platform provides flexibility for automation. Very simple to create user segments, update user attributes, and send emails. The platform helps in managing the domain reputation by automatically cleaning email lists. Once an email is sent and it bounces, the ...
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AU
Anonymous User
04/27/21
"Gmelius"
What do you like best about Zoho CRM? User friendly, allows you to use an app. What do you dislike about Zoho CRM?
AU
Anonymous User
04/22/21
"Free CRM Platform"
What do you like best about Zoho CRM? Zoho allows businesses to set up free CRM. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].