9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 631-640 out of 2471
SS
Shivam S
08/04/21
"Easiest way to perform automations with the customers"
What do you like best about Zoho CRM? It reduces efforts in order to connect with the people in a single platform which is quite easy and relevant to connect with the customers.
PC
Prashasti C
08/02/21
"Very amazing platform to make forms and collect data, it is customizable and very user-friendly."
What do you like best about Zoho CRM? Zoho forms helped me in collecting large amount of data in a very simple manner. What do you dislike about Zoho CRM?
PC
Prashasti C
08/02/21
"Very amazing platform to make forms and collect data, it is customizable and very user-friendly."
What do you like best about Zoho CRM? Zoho forms helped me in collecting large amount of data in a very simple manner. What do you dislike about Zoho CRM?
AU
Anonymous User
08/01/21
"Zoho CRM benefits."
What do you like best about Zoho CRM? The user interface is simplified and easy to navigate through What do you dislike about Zoho CRM?
NR
Nirmal R
08/01/21
"Best CRM tool ever,Loved it."
What do you like best about Zoho CRM? Zoho makes it very easy for customer management. It shows many options on the dashboard. it allows customization. What do you dislike about Zoho CRM?
CB
Christopher B
07/30/21
"Great reasonable priced CRM for small business"
What do you like best about Zoho CRM? Has all features needed for small business salesperson What do you dislike about Zoho CRM?
AU
Anonymous User
07/27/21
"Decent CRM for Small and Medium Businesses"
What do you like best about Zoho CRM? Leads to Deals and social media . Its all good. What do you dislike about Zoho CRM?
AU
Anonymous User
07/27/21
"Decent CRM for Small and Medium Businesses"
What do you like best about Zoho CRM? Leads to Deals and social media . Its all good. What do you dislike about Zoho CRM?
AU
Anonymous User
07/24/21
"Amazing underrated CRM more should be using!"
What do you like best about Zoho CRM? Absolutely easy to setup and implement quickly and hit the ground running in no time flat! What do you dislike about Zoho CRM?
AU
Anonymous User
07/24/21
"Amazing underrated CRM more should be using!"
What do you like best about Zoho CRM? Absolutely easy to setup and implement quickly and hit the ground running in no time flat! What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].