9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 601-610 out of 2471
AU
Anonymous User
08/17/21
"A Great Option among many"
What do you like best about Zoho CRM? I like that the UI is simple for me and my team to use, and the integration with the messaging app Cliq is incredibly convenient.
YP
Yash P
08/17/21
"Too many issues"
What do you like best about Zoho CRM? There are lots of different apps that can be used. What do you dislike about Zoho CRM?
MH
Max H
08/17/21
"Powerful CRM at an Affordable Price"
What do you like best about Zoho CRM? This modular-based ecosystem is a very powerful and flexible choice. It has just about every feature you can ask for and the price is very attractive vs systems with similar features.
AU
Anonymous User
08/17/21
"Review- Zoho CRzm"
What do you like best about Zoho CRM? The tool is very use friendly and requires minimal expertise to operate What do you dislike about Zoho CRM?
YP
Yash P
08/17/21
"Too many issues"
What do you like best about Zoho CRM? There are lots of different apps that can be used. What do you dislike about Zoho CRM?
AU
Anonymous User
08/17/21
"Intuitive CRM"
What do you like best about Zoho CRM? Very easy to update; easy to generate reports What do you dislike about Zoho CRM?
AU
Anonymous User
08/17/21
"Slightly cumbersome setup, but very powerful/customizable"
What do you like best about Zoho CRM? Powerful and very robust when used within Zoho suite of products What do you dislike about Zoho CRM?
AU
Anonymous User
08/17/21
"Sales funnep crm review"
What do you like best about Zoho CRM? User friendly and very flexible in customisation What do you dislike about Zoho CRM?
SI
Sergio I
08/17/21
"Great CRM and lead management tool"
What do you like best about Zoho CRM? I began using Zoho CRM in a previous company and really liked its lead management features, especially how easily you can link your customer activity with their contact info, keep track of tasks, reminders, calls, upload files and contracts in order to keep a detailed history of the entire customer management journey. Really great tool!
AU
Anonymous User
08/17/21
"We Love Zoho CRM"
What do you like best about Zoho CRM? Its very user friendly. It keeps us all organized. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].