9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 581-590 out of 2471
PK
prathmesh k
09/03/21
"THE SOLUTION FOR SALES AND EVERYTHING"
What do you like best about Zoho CRM? Zoho crm is the answer to your sales solutions , marketing management and project management. Be it lead generation , deal management or any thing related to social media zoho crm is one of the best crm solutions out there. The best thing about zoho crm is that it is so easy to use to a new user who is completely new to sales or project management in general . It is an excellent product for project management as well. You can create multiple journey ...
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AU
Anonymous User
09/01/21
"Really simple to use and effective management"
What do you like best about Zoho CRM? The ease of customer management and automation What do you dislike about Zoho CRM?
DB
Dhara B
09/01/21
"One stop solution CRM is ZOHO"
What do you like best about Zoho CRM? The best experience with CRM I have had in my entire professional career is definitely going to be with the ZOHO CRM. I would like to describe my experience with ZOHO CRM as on of the most friction less one across the market in the entire globe. Zoho crm is one stop solution for all you maagement problems. The best features about zoho crm is that you get every thing at one unified single platform. The projects, the marketing , the sales , the deals, the ...
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AU
Anonymous User
09/01/21
"Zoho Consulting Provide best service in noida"
What do you like best about Zoho CRM? The days are past when "CRM" implies massive and costly programming that requires a whole group of specialists working exclusively on establishment and support. With the appearance of cloud innovation and SaaS (Software as a Service), this is not true anymore.
OB
Oscar B
08/31/21
"My work experience with Zoho CRM"
What do you like best about Zoho CRM? All the utilities it offers to track specific areas of the company. Data analytics from all the sales and activities essential for the company.
SS
Santanu S
08/31/21
"Effective and resourceful CRM to streamline processes and keep track of sales records"
What do you like best about Zoho CRM? Has many fields to import data regarding contacts, also analytics and tools to overview the entire sales process. What do you dislike about Zoho CRM?
AU
Anonymous User
08/29/21
"ZOHO"
What do you like best about Zoho CRM? Can add plug-ins. Easy to use.
PS
Prerna S
08/29/21
"Incredible Design solution"
What do you like best about Zoho CRM? An incredible way to integrate and interact with the customers has been a revolutionary way to help people communicate and get things working.
AU
Anonymous User
08/28/21
"The next best thing after Salesforce"
What do you like best about Zoho CRM? Zoho CRM is quite organised with its various tabs, layout, colour themes, and data view. And the best part is it is all customizable. So you can customize your dashboard to your groove, short the data view in a list, tiles or kanban view. It's amazing! Zoho CRM also allows you to generate various reports just instantly, provided you've entered all the required data in its place.
AU
Anonymous User
08/27/21
"Decent CRM application for lean organizations"
What do you like best about Zoho CRM? The Out of the box solution is pretty decent. The answer has all the basic functionalities of the CRM tool. The customization tool is pretty easy to use for basic customization
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].