9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 541-550 out of 2471
AM
Aya M
11/04/21
"Worst platform ever"
What do you like best about Zoho CRM? some of the features are good, but the customer service is the worst What do you dislike about Zoho CRM?
AU
Anonymous User
11/01/21
"Well designed for business users whoever wants to create excellence relationship with customers."
What do you like best about Zoho CRM? Dashboard which is allowed us to customize What do you dislike about Zoho CRM?
AU
Anonymous User
10/25/21
"Excellent produce that I ever use"
What do you like best about Zoho CRM? User friendly UI and simple to use.Workflow is key feature. What do you dislike about Zoho CRM?
AU
Anonymous User
10/24/21
"A competitive price of CRM solution with Zoho CRM"
What do you like best about Zoho CRM? Good for small office or soho office that intend to have CRM in place but with less budget to get a big name, also e-mail marketing is good for small business
RG
Rajat G
10/23/21
"Great Experience with Zoho CRM"
What do you like best about Zoho CRM? Ease of use and the simplicity of the software is the best feature of Zoho CRM. What do you dislike about Zoho CRM?
AU
Anonymous User
10/21/21
"Zoho CRM - Simple and Easy"
What do you like best about Zoho CRM? Categorisation of everything. Also the arrangement of each category. What do you dislike about Zoho CRM?
PA
Pinger A
10/21/21
"Most user friendly and accessible crm Zoho crm"
What do you like best about Zoho CRM? Crm is simple and easy to understand and can be able to fill the fields. Vtiger and sugar crm has huge options which is getting confused.
MP
Matthieu P
10/21/21
"A great global solution"
What do you like best about Zoho CRM? I like the easy way to use main tools that are all integrated What do you dislike about Zoho CRM?
AR
Anonymous Reviewer
10/21/21
Zoho Review – It’s Ok
PROS: Reporting, field mapping, ease of being able to categorize our clients.
AR
Anonymous Reviewer
10/21/21
Zoho Review - It's Ok
PROS & CONS What are the best aspects of this product? Reporting, field mapping, ease of being able to categorize our clients.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].