9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more
Zoho CRM pros and cons
Easy to use with an intuitive interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 41-50 out of 2471
SY
Sandhya Y
11/24/23
"Easy to use zoho com integration"
What do you like best about Zoho CRM? Zoho com is easy to use free CRM plan popular to track leads and manage contacts easily. It easy to integrate with G2 with single click. Provides excellent customer support with ease in implementation.
SY
Sandhya Y
11/24/23
"Easy to use zoho com integration"
What do you like best about Zoho CRM? Zoho com is easy to use free CRM plan popular to track leads and manage contacts easily. It easy to integrate with G2 with single click. Provides excellent customer support with ease in implementation.
GC
Greg C
11/23/23
"ZOHO User review spends all day in ZOHO"
What do you like best about Zoho CRM? Ease of use no programming knowledge required or needed, much of the interface is easy and quite simple to use. Reports are easy and lightning quick
GC
Greg C
11/23/23
"ZOHO User review spends all day in ZOHO"
What do you like best about Zoho CRM? Ease of use no programming knowledge required or needed, much of the interface is easy and quite simple to use. Reports are easy and lightning quick
BD
Benoît D
11/22/23
"Jack of all trades, master of none"
What do you like best about Zoho CRM? Easy to use and manage. There is barely no need of external help to configure the CRM. Quite a lot of modules and options that allow you do a wide range of things.
MB
Michelleanne B
11/09/23
"Never recommend this platform. Zoho is a no go."
What do you like best about Zoho CRM? Initially, we thought that Zoho would be a good fit for our small organization. They had what seemed to be accessible CRM and PM platforms that were integrated and navigable.
KP
Kshitija P
11/09/23
"I would be very likely to recommend this Zoho CRM."
What do you like best about Zoho CRM? zoho CRM offers so many features including Versatility ease of navigation and also zoho CRM has mobile apps for android and ios to access it from anywhere.
KP
Kshitija P
11/09/23
"I would be very likely to recommend this Zoho CRM."
What do you like best about Zoho CRM? zoho CRM offers so many features including Versatility ease of navigation and also zoho CRM has mobile apps for android and ios to access it from anywhere.
MW
Matthew W
11/08/23
"Easy to use CRM"
What do you like best about Zoho CRM? Tight integration with G Suite helps minimize employee time spent on administrative tasks. Easy tasking and issue tracking.
SH
Santhosh H
11/07/23
"Multipurpose CRM With Several Options - Love it"
What do you like best about Zoho CRM? zoho CRM provides all-in-one solutions for our business to streamline our operations What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].