9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 441-450 out of 2471
AT
Abhishek T
06/14/22
"It is bit complicated for nin technical users to understand and generate the results they want"
What do you like best about Zoho One? It's sales iq feature is very good! Also What do you dislike about Zoho One?
AU
Anonymous User
06/14/22
"If you are an SMB. This is for you"
What do you like best about Zoho One? Transparency and easy to use. It is an e What do you dislike about Zoho One?
AU
Anonymous User
06/12/22
"Zoho tool review"
What do you like best about Zoho One? It's an great tool to increase the efficiency of any business. You get greater insight of the company's performance. There are various tools of Zoho which help small to large scale industries.
SJ
Siddhartha J
06/11/22
"This is one easy-to-manage & powerful SALES - HR tool."
What do you like best about Zoho One? Interface is crisp, and the flashcard style of your daily to-do list, essential tasks, birthdays and attendance check-in check-out is very easy to handle. Must try for business.
AU
Anonymous User
06/10/22
"Zoho One is a all in one HRMS which helps in maintaining the employee data and recruitment and CRM."
What do you like best about Zoho One? All in one platform for all our organisational needs. 1. Zoho recruit.
AU
Anonymous User
06/09/22
"One of the most economical Business Suites one can get their hands on on!"
What do you like best about Zoho One? The extensive bundle of applications available at such reasonable prices makes Zoho One one of the best Sales and Marketing suites out there in the market. In terms of pricing and features, I don't think any competitor stands out.
MA
Muhammad A
06/09/22
"The best CRM Software with the best value for money"
What do you like best about Zoho CRM? ZOHO CRM has the best and the most easy-to-use user interface. It is very cost-effective as compared to the other competing products in the market. The user-friendly GUI is the best in the world.
PK
Praveen K
06/01/22
"User friendly CRM"
What do you like best about Zoho CRM? Zoho CRM is user friendly tool and easy. What do you dislike about Zoho CRM?
AU
Anonymous User
06/01/22
"Zoho CRM Experience Review"
What do you like best about Zoho CRM? Zoho has a great ecosystem and you can easily add integrations to make your workflow easier. I mostly used the dashboards and reports. Zoho has a complete ecosystem in comparison to others.
TY
Tory Y
05/25/22
"Zoho Switch Over"
What do you like best about Zoho CRM? very easy to navigate and input client information What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].