9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 431-440 out of 2471
AU
Anonymous User
06/21/22
"Best for business"
What do you like best about Zoho One? Zoho has all of the versatile products that all businesses need to manage their business. It helps to grow business rapidly. We are already using many products of Zoho like, Zole sales, Zoho invoice, Zoho one etc.
AK
Arjun K
06/21/22
"Access all the information in one place, your ones stop shop for maintaining customer relations"
What do you like best about Zoho CRM? I like the simplicity and that it provides the user all the information in one place. What do you dislike about Zoho CRM?
AU
Anonymous User
06/18/22
"I had bad experience with customer support service."
What do you like best about Zoho One? Integration of different aspect of business What do you dislike about Zoho One?
KR
KARTHIKAIVASAN R
06/18/22
"Leads and Customers Relations"
What do you like best about Zoho CRM? Leads & Deals managements and Analytics reports What do you dislike about Zoho CRM?
DS
Dipesh S
06/17/22
"Zoho is one of the best. solution i've used"
What do you like best about Zoho One? tracking my sales on each level was the best thing i found in zoho one. And the the chart they provides is awesome What do you dislike about Zoho One?
AD
amit d
06/16/22
"All-in-one Business Management Solution"
What do you like best about Zoho One? We can identify, qualify prospects and easily close deals with sales applications in Zoho one. With Zoho one, every individual gets contextual and actionable data.
SD
Swathi D
06/16/22
"Used Zoho CRM for logistics"
What do you like best about Zoho CRM? - Zoho CRM is cheap, any 2-5 person startup could run in their 60-80% of business in the software, and it still will come underneath the budget.
AT
Aditya T
06/16/22
"Zoho is the most shophisticated yet simple tool to used for handling client's entire lifecycle."
What do you like best about Zoho One? The UI/UX is mind-blowing and intuitive. What do you dislike about Zoho One?
AU
Anonymous User
06/15/22
"Lead Software Engineer"
What do you like best about Zoho One? It's a all in one software helping customers to increase productivity across their business and deliver a better customer experience.
MP
Mohip P
06/14/22
"Best CRM software"
What do you like best about Zoho CRM? Zoho CRM is one of the best content management software with multiple support like web forms, salseIQ, leads management
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].