9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 421-430 out of 2471
AG
Ayushi G
06/24/22
"Best platform ever"
What do you like best about Zoho One? Zoho Recruit and Zoho people are the best platforms as they helped me in managing all the HR-related work. I can manage all the candidates in one place.
DB
Devika B
06/24/22
"Zoho "One stop solution for HR""
What do you like best about Zoho One? Zoho Attendance, Timesheets, Appraisals, What do you dislike about Zoho One?
ND
Nikita D
06/23/22
"Zoho One Overview"
What do you like best about Zoho One? You can create an advanced level of CRM through its whole set of modules that help your business stay monitored and accessible on all levels. It's cost-friendly too.
RN
R N
06/23/22
"Its a Very Good"
What do you like best about Zoho One? We can create reports easily. It's a very useful tool and we can avoid duplicates. we can import all my data and contacts. What do you dislike about Zoho One?
AU
Anonymous User
06/23/22
"Zoho is very good service provider, I've ever seen"
What do you like best about Zoho One? Allowing multiple app integration is the Most important feature of zoho one What do you dislike about Zoho One?
AU
Anonymous User
06/23/22
"Ease of use"
What do you like best about Zoho One? User Friendly, Easy to understand. fast, What do you dislike about Zoho One?
AU
Anonymous User
06/22/22
"Good functionality, lacking personality"
What do you like best about Zoho CRM? Custom fields and custom reporting functions are great, especially for b2b businesses. What do you dislike about Zoho CRM?
SK
Sanjeet K
06/21/22
"For businesses and scalability, this is the best software."
What do you like best about Zoho One? 1. customer service 2. Easy to use.
MC
Mitali C
06/21/22
"Efficient CRM"
What do you like best about Zoho One? The best thing about this enterprise tool is the pricing part, which is quite reasonable than other CRMs in market plus the features are amazing ,no lesser than the overpriced tools. It's very easy to handle which requires no IT knowledge, just go through introductory videos and you are good to go.
JE
James E
06/21/22
"Zoho CRM is the best for the price"
What do you like best about Zoho CRM? Zoho CRM allows us to stay on top of our clients, integrates with Zoho Mail and has scaled with our growing business for the past 9 year.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].