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9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in May 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

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Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

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Showing 411-420 out of 2471

AU

Anonymous User

06/28/22

4 out of 5

"Professional Software for Accounting"

What do you like best about Zoho One? Strict Algorithm for accounting purposes. Digital Dashboards, useful reports, and tremendous automation for mailing and putting out reminders. AR & AP integrations tech savvy.

GS

Gaurav S

06/28/22

4 out of 5

"Recommend for small and mid size business"

What do you like best about Zoho One? Integration is best part, we can integrate almost everything together here What do you dislike about Zoho One?

SK

Sharath Kumar R

06/27/22

5 out of 5

"Simple and Easy to USe - Highly Effective for Mid Tier CRM Users"

What do you like best about Zoho One? Simple and Easy to USe - Highly Effective for Mid Tier CRM Users What do you dislike about Zoho One?

AU

Anonymous User

06/27/22

5 out of 5

"Amazing products at amazing price"

What do you like best about Zoho One? Ease of implementing the various zoho product and the ease of customization of it. What do you dislike about Zoho One?

SM

Shivam M

06/27/22

4.5 out of 5

"Best Software to run your business smoothly!"

What do you like best about Zoho One? With Zoho, you can efficiently streamline all your functions and processes. It is amazing to see and experience how much

AU

Anonymous User

06/27/22

4.5 out of 5

"Superb combo platform"

What do you like best about Zoho One? Zoho one is perfect for organisation. Where you can manage everything.

AU

Anonymous User

06/27/22

3.5 out of 5

"Good"

What do you like best about Zoho One? Zoho Books, Zoho CRM, Zoho Projects, Zoho People What do you dislike about Zoho One?

AU

Anonymous User

06/26/22

5 out of 5

"Great CRM Tool"

What do you like best about Zoho One? Integrations; Team management and Easy deploy Collaboration between teams

AU

Anonymous User

06/26/22

3.5 out of 5

"Zoho for Workplace"

What do you like best about Zoho One? Zoho people, analytics, cliq and Zoho expense What do you dislike about Zoho One?

DB

Devika B

06/24/22

5 out of 5

"Zoho "One stop solution for HR""

What do you like best about Zoho One? Zoho Attendance, Timesheets, Appraisals, What do you dislike about Zoho One?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].