9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 401-410 out of 2471
PC
Prakash C
06/30/22
"Manage your business Only with Zoho One"
What do you like best about Zoho One? Its been 2 year I am working with zoho product its awesome and very easy to manage and very easy customise acc to our use. We are using it to manage billing and CRM, workflow os so awesome and very easy and clear which help us to grow our business as well as reduces so much effort.
JP
Jyoti P
06/29/22
"Zoho makes employee management ease"
What do you like best about Zoho One? Zoho Peopple - Attendance, Leaves, Performance managment What do you dislike about Zoho One?
AA
Ashish A
06/29/22
"I am using Zoho account more than 2 years and my experience is very good"
What do you like best about Zoho One? In my option whole zoho crm is best platform What do you dislike about Zoho One?
RS
Raviteja S
06/29/22
"Pocket Friendly Tool for Small Entrepreneurs at Initial Stage"
What do you like best about Zoho One? I'm a small entrepreneur, and zoho tool has been one of my most valuable business assets in the past few years. It's easy to use, has all the features I need and is very pocket-friendly. I am saving a lot of money with it and have already recommended it to many of my friends who have started their businesses.
DB
Devika B
06/29/22
"Zoho is ultimate solution for employee management"
What do you like best about Zoho One? Attendence, Leaves, Performance Management What do you dislike about Zoho One?
NP
Namrata P
06/29/22
"Integrate and manage your leads using Zoho CRM"
What do you like best about Zoho CRM? You can integrate your leads, order, product management also track your campingn create form like newsletter, contact form integration.
RV
Ranjini V
06/29/22
"Its been a great help and a easy platform"
What do you like best about Zoho One? Boost sales. With Zoho CRM, you can identify, nurture, and follow up on quality leads. ... What do you dislike about Zoho One?
AU
Anonymous User
06/28/22
"Professional Software for Accounting"
What do you like best about Zoho One? Strict Algorithm for accounting purposes. Digital Dashboards, useful reports, and tremendous automation for mailing and putting out reminders. AR & AP integrations tech savvy.
VB
Vickey B
06/28/22
"My first experience with ZOHO"
What do you like best about Zoho One? Contacts management & Account management What do you dislike about Zoho One?
GS
Gaurav S
06/28/22
"Recommend for small and mid size business"
What do you like best about Zoho One? Integration is best part, we can integrate almost everything together here What do you dislike about Zoho One?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].