9.8
SpotScore
Zoho CRM Reviews in November 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 401-410 out of 2471
AU
Anonymous User
06/30/22
"Zoho Books/Zoho One is indeed Simpler."
What do you like best about Zoho One? Zoho is indeed simpler, an end-to-end ERP and accounting solution for businesses who want to manage an ERP alongside billing and accounting too. It has a process that needs to be understood and then organizations are good to go. The reporting area or the Advanced analytics are quite good as well.
RS
Raviteja S
06/29/22
"Pocket Friendly Tool for Small Entrepreneurs at Initial Stage"
What do you like best about Zoho One? I'm a small entrepreneur, and zoho tool has been one of my most valuable business assets in the past few years. It's easy to use, has all the features I need and is very pocket-friendly. I am saving a lot of money with it and have already recommended it to many of my friends who have started their businesses.
AA
Ashish A
06/29/22
"I am using Zoho account more than 2 years and my experience is very good"
What do you like best about Zoho One? In my option whole zoho crm is best platform What do you dislike about Zoho One?
NP
Namrata P
06/29/22
"Integrate and manage your leads using Zoho CRM"
What do you like best about Zoho CRM? You can integrate your leads, order, product management also track your campingn create form like newsletter, contact form integration.
DB
Devika B
06/29/22
"Zoho is ultimate solution for employee management"
What do you like best about Zoho One? Attendence, Leaves, Performance Management What do you dislike about Zoho One?
RV
Ranjini V
06/29/22
"Its been a great help and a easy platform"
What do you like best about Zoho One? Boost sales. With Zoho CRM, you can identify, nurture, and follow up on quality leads. ... What do you dislike about Zoho One?
JP
Jyoti P
06/29/22
"Zoho makes employee management ease"
What do you like best about Zoho One? Zoho Peopple - Attendance, Leaves, Performance managment What do you dislike about Zoho One?
VB
Vickey B
06/28/22
"My first experience with ZOHO"
What do you like best about Zoho One? Contacts management & Account management What do you dislike about Zoho One?
GS
Gaurav S
06/28/22
"Recommend for small and mid size business"
What do you like best about Zoho One? Integration is best part, we can integrate almost everything together here What do you dislike about Zoho One?
KB
Kavisha B
06/28/22
"One stop solution - ZOHO CRM"
What do you like best about Zoho CRM? Coming from a nontech background, this CRM is more efficient to me as it requires no coding knowledge or any developer to do any minor changes on the platform. I can easily play with its interface and is very efficient in managing as many accounts as needed and also helps in detailed reporting
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].