9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 351-360 out of 2471
EB
Egor B
09/08/22
"In this experience, I was not able to combine different parts of the system"
What do you like best about Zoho CRM? Lots of use cases, integrations and services. Rich backend and scripts. What do you dislike about Zoho CRM?
AU
Anonymous User
09/07/22
"One stop shopping done right"
What do you like best about Zoho One? Everything we need all in one spot, CRM, email marketing, chat, accounting, and so much more, all bundled together in a clean and user-friendly interface. On top of that, some very powerful reporting and analytics tools are part of the suite that helps translate all the data and information into valuable and actionable reports.
SP
Samir P
09/07/22
"Zoho CRM"
What do you like best about Zoho CRM? Zoho is one stop solution to use. It has Vault feature is best for using in organization. What do you dislike about Zoho CRM?
SR
SATYAJIT R
09/01/22
"Zoho Review"
What do you like best about Zoho CRM? Easy to use interface Customer handling,
HR
Hamza R
09/01/22
"Incredible to view your clients"
What do you like best about Zoho CRM? The fact that we can manage our clients efficiently What do you dislike about Zoho CRM?
HD
Himanshu D
08/22/22
"Good CRM tool"
What do you like best about Zoho One? The best part of Zoho is that as an easy and conivent dashboard. It is easy for a new user to navigate the menus provided by work drive, meetings, and notebook and understand the features.
AU
Anonymous User
08/18/22
"Best CRM"
What do you like best about Zoho CRM? Zoho is alwaysbest crm product.because when we using crm. It is best customer relationship managment software like emails and communication with people and company oriented people also
NS
Nabab S
08/16/22
"Best CRM I've ever used"
What do you like best about Zoho CRM? Several tools, including Zoho Projects, CRM Plus etc., can help to better plan and track the project and ensure effective communication. Zoho One provides a single solution to help manage the business. You may manage a big amount of datasets, which promotes our company. Additionally, the pricing structure of the solution aids in budget management since you must pay for users who are actually necessary for a given operation.
SG
Sachin G
08/16/22
"Not that great compared to what else is out there in the market"
What do you like best about Zoho CRM? Zoho is good with integration and all but the overall features lack smoothness & ease of use. What do you dislike about Zoho CRM?
SS
Shivam S
08/14/22
"Easiest way to maintain Customer's Data"
What do you like best about Zoho CRM? Easy to maintain db and entries in the CRM. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].