9.8
Spot Score
Powering Growth, One Lead at a Time
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Starts from $9/user/month when yearly, also offers free forever plan
Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more
Easy to use with an intuitive interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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MS
Mugheela s
10/01/22
"My thoughts"
What do you like best about Zoho CRM? Helps to track my work faster. Manage and follow my business activities from anywhere. The main advantage about the CRM is its very customizable. The features are very amazing. Best contact relations manage I've been able to find.
KP
Kurt P
09/28/22
"Be Careful. You Get What You Pay For"
What do you like best about Zoho CRM? Zoho One and its apps are relatively easy to use if you haven't used another CRM or similar app before. We have had a lot of frustration and confusion with users trying to figure out Zoho CRM, and how to make it function like Salesforce. It doesn't, and some things it just can't do.
DB
David B
09/27/22
"Good value for the money, but not perfect!"
What do you like best about Zoho CRM? I like the integrations with the entire Zoho ecosystem and the marketplace is huge. Zoho CRM offers powerful features with Automations, blueprints and great reporting.
MM
Mayura Mahesh W
09/22/22
"Zoho tool has Reduced my manual work & helped us to automate email marketing extensively"
What do you like best about Zoho One? The tool has helped me to reduce the manual work. The solution is for all marketing needs. The features include customizable CRM, Campaigns & Email Automation.
MF
Melanie F
09/15/22
"Very useful tool for tracking sales"
What do you like best about Zoho CRM? The fact that you can track marketing campaigns is a plus. Zoho is very useful for putting a timeline on your campaigns and tracking their progress. Great for larger marketing teams
SD
Soham D
09/15/22
"Zoho CRM makes it easy to manage the sales org in our company"
What do you like best about Zoho CRM? Ease of use is the best thing for Zoho CRM What do you dislike about Zoho CRM?
AU
Anonymous User
09/14/22
"Full service CRM"
What do you like best about Zoho CRM? So much in one place! My leads/contacts, email newsletter, calendar, and so much more all in one place--connected. What do you dislike about Zoho CRM?
BA
Baraa A
09/14/22
"Easy to use and to connect with other Zoho products"
What do you like best about Zoho CRM? The simplicity of the dashboard The synchronization with other Zoho products What do you dislike about Zoho CRM?
SJ
Suraj J
09/14/22
"Zoho One Feedback"
What do you like best about Zoho One? Zoho has the best interface and it is also very user friendly. With its task reminders and integration system with emails and WhatsApp, Zoho has become a powerful tool.
AU
Anonymous User
09/13/22
"We switched from Sage CRM to Zoho CRM and it was chalk and cheese in terms of ease of use."
What do you like best about Zoho CRM? The interface is user-friendly. Speed of queries seems to be fast, especially in comparison to our old system.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
