9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 321-330 out of 2471
AJ
alok j
11/27/22
"Good Task Management and tracking tool"
What do you like best about Zoho One? Roles & Permission on hierarchy level is quite good and User Interface is very simple to use. What do you dislike about Zoho One?
RS
Robin S
11/22/22
"Great Way to Centralize Information"
What do you like best about Zoho CRM? There are many departments at my job. Zoho CRM is a great way for all of us to collaborate and centralize information. What do you dislike about Zoho CRM?
JT
Jacklyn T
11/22/22
"Zoho CRM"
What do you like best about Zoho CRM? Zoho helps to keep all of our business deal information organized in one location. What do you dislike about Zoho CRM?
JT
Jacklyn T
11/22/22
"Zoho CRM"
What do you like best about Zoho CRM? Zoho helps to keep all of our business deal information organized in one location. What do you dislike about Zoho CRM?
SM
Sitanshu M
11/18/22
"Bang for the buck- opt for Zoho One Suite"
What do you like best about Zoho CRM? Hands down. .the fee I pay per month to use Zoho CRM is excruciatingly low for the services. I get to use the CRM in addition to integrated mail templates, the daily quota for emails, contact management, invoice management and so much more.
SM
Sitanshu M
11/18/22
"Bang for the buck- opt for Zoho One Suite"
What do you like best about Zoho CRM? Hands down. .the fee I pay per month to use Zoho CRM is excruciatingly low for the services. I get to use the CRM in addition to integrated mail templates, the daily quota for emails, contact management, invoice management and so much more.
VM
Vipin M
11/16/22
"good and less cost"
What do you like best about Zoho CRM? Lead saving and easy to configure its very usefull What do you dislike about Zoho CRM?
LS
Lakshit S
11/16/22
"All in one customer management tool!"
What do you like best about Zoho CRM? The frictionless process of connecting with the customer What do you dislike about Zoho CRM?
VM
Vipin M
11/16/22
"good and less cost"
What do you like best about Zoho CRM? Lead saving and easy to configure its very usefull What do you dislike about Zoho CRM?
AU
Anonymous User
11/13/22
"Best crm software Zoho"
What do you like best about Zoho CRM? We are using Zoho crm for our office propose. This is the most easiest and covinient way of handing work load. It is very easy to attached file which is best.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].