9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
Efficiency at your fingertips.
Add to compare
Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
Filter results
Sort by :
Showing 311-320 out of 2471
MK
Manish Kumar V
12/20/22
"Simple but powerful Application"
What do you like best about Zoho CRM? Zoho crm is self explanatory UI and easy to use and it cas be easily integrated What do you dislike about Zoho CRM?
MK
Manish Kumar V
12/20/22
"Simple but powerful Application"
What do you like best about Zoho CRM? Zoho crm is self explanatory UI and easy to use and it cas be easily integrated What do you dislike about Zoho CRM?
KM
Kanika M
12/19/22
"The perfect CRM Software"
What do you like best about Zoho CRM? Zoho CRM is the best software for keeping your sales prospects in track, its a one stop platform for all your sales prospects leads and it gives all the relevant information on how your campaigns performed with your prospects. It helps your keep your prospects data acting as a data repository as well.
AU
Anonymous User
12/19/22
"It is a great tool that have help me to organize my business"
What do you like best about Zoho CRM? The CRM and the availability to customize and fill the specific need that you have. What do you dislike about Zoho CRM?
KM
Kanika M
12/19/22
"The perfect CRM Software"
What do you like best about Zoho CRM? Zoho CRM is the best software for keeping your sales prospects in track, its a one stop platform for all your sales prospects leads and it gives all the relevant information on how your campaigns performed with your prospects. It helps your keep your prospects data acting as a data repository as well.
SJ
Suyash J
12/18/22
"The easiest CRM software with the best features."
What do you like best about Zoho One? The filters are so easy to use and sort out the data. Easy user interface. What do you dislike about Zoho One?
SJ
Suyash J
12/18/22
"The easiest CRM software with the best features."
What do you like best about Zoho One? The filters are so easy to use and sort out the data. Easy user interface. What do you dislike about Zoho One?
AU
Anonymous User
12/07/22
"For companies who want processes but dont have the budget"
What do you like best about Zoho One? I like that it's an all in one tool. It has everything an employer would ever need. HR, accounts, team management, IT, it has a tool for every department.
SP
Shubham P
12/01/22
"Simple and easy to use all in one but need to work on dashboard presentation"
What do you like best about Zoho One? A wide varity of users with different business can find a single solution for all type of business management. It has all features that a day to day use needs like CRM, digital marketing with automation, email management, payment gateways integration, end customer portal availability, accounting and analytics.
AU
Anonymous User
11/29/22
"Jack of all trades - master of none"
What do you like best about Zoho CRM? Zoho has tools built in for basically all automation needs that a company might have. Need a data capture tool? Use their forms. Need document automation? Use their documents tool OR even integrate into other services that you may already be using. This tool can be great for small - mid businesses
Free vendor scorecard
Evaluate Zoho CRM objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score Zoho CRM against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].