9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 281-290 out of 2471
GK
Gaurav K
02/09/23
"Great experience"
What do you like best about Zoho One? Zoho is a great platform to do tasks inside the organization. What do you dislike about Zoho One?
RB
Rishi B
02/09/23
"Zoho review"
What do you like best about Zoho One? Helps to organise the leads and tasks that helps me increase my productivity What do you dislike about Zoho One?
MG
Mohit G
02/09/23
"Chief Sales Officer"
What do you like best about Zoho One? It's complete solution for a business, very easy to use and you can customise form as per your requirement. What do you dislike about Zoho One?
SR
sangmeshwar r
02/08/23
"Best CRM tool and easy to use"
What do you like best about Zoho One? It helps to keep my client data and it helps me to track the status of my sale What do you dislike about Zoho One?
NK
NIKHIL K
02/08/23
"Very user friendly and easy to use CRM tool"
What do you like best about Zoho One? It helps to keep track your clients data and sales records and updated with your sales and reports What do you dislike about Zoho One?
GA
Gaurav A
02/08/23
"Product experience"
What do you like best about Zoho One? Data base is clear. Mostly like to bifurcate the field as per requirement. What do you dislike about Zoho One?
AA
Ashish A
02/08/23
"Great CRM tool for Sales Person"
What do you like best about Zoho One? Zoho is best CRM tool for Sales person to maintain the record and easily achieve the target What do you dislike about Zoho One?
KM
Kishore M
02/07/23
"Zoho - Friendly CRM to Automate E-mail"
What do you like best about Zoho CRM? Zoho is affordable in price. Zoho CRM helps users with different business perspectives find solutions for multiple business management. It helps us to maintain all the leads and customer data in one suite. It works for both small and large-scale business management. We can do all the business transactions like purchase orders, delivery notes and invoices.
VG
Vritika G
02/07/23
"Zoho is one of the best CRM tool which helps me manage my data and clientele effectively."
What do you like best about Zoho One? Zoho One has all the business management software. Helps me to create invoices, Proforma invoice, quotations in desired formats.
RR
Rishi Raj T
02/07/23
"easy to manage the accounts"
What do you like best about Zoho One? user-friendly, Proper Task notification and description What do you dislike about Zoho One?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].