9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 271-280 out of 2471
AP
Anuroop P
02/14/23
"Feedback about Zoho CRM"
What do you like best about Zoho One? Reports and Account Dashboard for the daily activities What do you dislike about Zoho One?
AK
Anushil Kumar R
02/14/23
"Zoho is user friendly and very easy to use"
What do you like best about Zoho One? Zoho is the user friendly and very easy to understand What do you dislike about Zoho One?
ST
Surbhi T
02/13/23
"Feedback for Zoho CRM"
What do you like best about Zoho One? Everything is very good like dashbard reporting What do you dislike about Zoho One?
AG
Akash G
02/13/23
"Zoho is the Best CRM tool for Sales."
What do you like best about Zoho One? Everything is good in Zoho Like managing the lead, deal, and especially the reporting part. What do you dislike about Zoho One?
VS
Vivek S
02/12/23
"zoho one has every sought specification which an organization can look for management systems"
What do you like best about Zoho One? I like how effectively and efficiently we can manage accounts, create deals and keep a follow-up on the same, also the in-depth detailed reporting of all the activities.
NJ
Naqshab J
02/10/23
"Zoho is a great toll for CRM"
What do you like best about Zoho One? As per the manager, the report of an individual, the financial part, and the dashboard for the tracking system. What do you dislike about Zoho One?
RK
Rakesh K
02/10/23
"Best Dashboard for all business and analytics applications"
What do you like best about Zoho One? Single window for accessing CRM, BOOKS, Business intelligence and Analytics tool. What do you dislike about Zoho One?
SS
sanjeev s
02/10/23
"I have been using Zoho CRM from the past 3 years and the experience has been phenomenal."
What do you like best about Zoho One? Easy-to-use platform with maximum features available in one place. What do you dislike about Zoho One?
AA
Amit A
02/10/23
"ZOHO-The best crm, a learning from my 20 years experience"
What do you like best about Zoho One? Cloud based CRM, easy to use , dynamic dashboards, inter connectivity , in depth analysis reports, training and easy to integrate with any third party solution.
LJ
Lakshay J
02/09/23
"Amazing"
What do you like best about Zoho One? Zoho Helps In to filter the leads accordingly . What do you dislike about Zoho One?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].