9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 261-270 out of 2471
SS
Sandeep S
02/28/23
"Good CRM for every business"
What do you like best about Zoho CRM? Zoho CRM has all the modules which help in an effective Lead management process. Zoho CRM is easy to use with not much difficulty. This has all the filters to segment data as you like.
SS
Saurabh S
02/27/23
"Best CRM for all type businesses"
What do you like best about Zoho CRM? Overall Zoho CRM is best platform for all business process What do you dislike about Zoho CRM?
LC
Luke C
02/24/23
"Good product, terrible support"
What do you like best about Zoho One? The features are good as long as you don't have any issues. What do you dislike about Zoho One?
IA
Irmak A
02/23/23
"A Reputable CRM Program"
What do you like best about Zoho CRM? It is important that it can also allow the development of completely custom software. Access via the web is also extensive and easy. They can adapt quickly to developing needs, for example integrations.
SS
Shankar S
02/21/23
"Impressive Software with Steep Learning Curve"
What do you like best about Zoho CRM? Comprehensive features: Zoho CRM offers a wide range of features including lead and contact management, sales forecasting, pipeline management, email marketing, and social media integration. These features make it a comprehensive solution for managing customer relationships.
SH
Sam H
02/20/23
"Zoho for small businesses"
What do you like best about Zoho CRM? It is suited for small businesses with some integrations that a small business would need What do you dislike about Zoho CRM?
AS
Ashlyn S
02/20/23
"Easy to use, lots of heirarchy allowed"
What do you like best about Zoho CRM? There is something for everything. And if it doesn't have it, you sure can create it! What do you dislike about Zoho CRM?
VB
Vinod B
02/17/23
"Good platform"
What do you like best about Zoho One? Easy to use and easy to understand great What do you dislike about Zoho One?
SK
Sunny K
02/15/23
"BEST LEAD MANAGEMENT"
What do you like best about Zoho One? Best for the lead management tool, which helps to manage the leads in an accurate way What do you dislike about Zoho One?
AP
Ahren P
02/15/23
"One of the best CRM software"
What do you like best about Zoho One? It helps in lead management for the organisation What do you dislike about Zoho One?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].