9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 231-240 out of 2471
AJ
Arpit J
03/30/23
"It is near perfect for SMEs"
What do you like best about Zoho CRM? It is a simple tool with many options to customize and adapt to our organization's workflows. Also able to integrate it with other apps using zapier.
NB
Noah B
03/30/23
"Zoho an affordable CRM"
What do you like best about Zoho CRM? The biggest benefit about Zoho CRM is the annual cost for a small business. You get functionality as if you had a big CRM but with a smaller pricepoint.
RK
Rajan K
03/30/23
"Feedback about Zoho CRM"
What do you like best about Zoho One? its very helpful to prepare the report and easy to use What do you dislike about Zoho One?
KT
Komal T
03/27/23
"Zoho is one of the best CRM Software."
What do you like best about Zoho One? Zoho one helps me and my company manage accounts efficiently, and maintaining the data is much easier on Zoho One.
AU
Anonymous User
03/27/23
"Zoho CRM - Most Affordable CRM"
What do you like best about Zoho CRM? It's easy to use & all integration is very easy. It's one of the most Affordable CRM when compared to other competitors. It is easy to use & UI is great. The report section is great
JS
JAGDEEP S
03/26/23
"Zoho one is a good application to connect with your team mates"
What do you like best about Zoho One? The best I like about this application is its user interface because of its design, it's a very concrete, and incredible structure. This application is simple and easy to use and we can easily customize this for various social media accounts.
EH
Edgar H
03/22/23
"The most comfortable CRM"
What do you like best about Zoho CRM? It is very well structured; I only need to add customized fields to the standard layouts to solve most of the sales team's requirements. And it's effortless for the users to understand the sales process.
SB
Sohini B
03/22/23
"Best Platform to Grow Business"
What do you like best about Zoho One? It offers a comprehensive suite of business applications to help manage every aspect of a business. It's a one-stop shop for all of my business needs. It also offers integration throughout all other Zoho apps. Its subscription cost is very affordable, making it an excellent option for small businesses.
MM
Mike M
03/22/23
"Solid program but there are better"
What do you like best about Zoho CRM? ZOHO CRM is priced right and has multiple service levels to select from, depending on what you need. The ability to customize the software is my favorite part.
VS
Vatsal S
03/20/23
"Great experience working with zoho crm"
What do you like best about Zoho CRM? User gets complete control over the crm in terms of looks, module level fields, extensions What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].