9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 221-230 out of 2471
AP
Arjit P
04/13/23
"Zoho - The CRM Software"
What do you like best about Zoho One? Zoho helps to track the activities and sales funnel of my team and it also gives to keep the better track of the activities on everyone's account.
OY
Osman Y
04/12/23
"zoho crm is perfect crm in the world"
What do you like best about Zoho CRM? ease of use . Easy integration with all applications . And constantly updating itself are my favorite features. What do you dislike about Zoho CRM?
AY
adarsh y
04/12/23
"Zoho is the best CRM Software"
What do you like best about Zoho One? Zoho helps me to keep a track of my activities and meetings which in a way keeps me updated with my accounts. Mentioning the notes in accounts is very easy.
BT
Burak T
04/12/23
"Zoho CRM Review"
What do you like best about Zoho CRM? Lead and contact management. İt has developer space for developing. It is difficult for a person who does not know how to use it, but it becomes easier after obtaining the necessary training.
HS
Harkirat S
04/12/23
"A fully Loaded CRM platform to have"
What do you like best about Zoho CRM? Zoho CRM is a powerful single platform that handles overall records for our customers. It helps in maintaining all databases and provides strong integration with other useful tools. This CRM tool is very easy to handle.
AK
Ashish K
04/07/23
"Best CRM Solution to manage the organization"
What do you like best about Zoho One? The best part of Zoho CRM is that you can create reports and dashboards per your requirement. Also, you can track every individual data, create invoices, inventory management, procurement management and many more thing.
TT
Taru T
04/07/23
"Zoho is one of the leading CRM Software"
What do you like best about Zoho One? Zoho help me manage my data of clients and revenue from the upcoming sales cycle intact and I can easily found this data in Zoho.
CB
Chris B
04/06/23
"Creative & accountable solutions"
What do you like best about Zoho CRM? I have been using Zoho CRM for a few years now and I really appreciate how it has streamlined my daily work. From its organized inbox system to creating quick messages on the go & setting reminders for tasks, this platform is incredibly user friendly! In addition, ZOHO's spreadsheets are a great help in collating MIS data from various department heads as well as keeping track of organizational goals. As an ever-evolving software, there's still plenty of ...
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NA
Nishan A
04/05/23
"Best CRM tool for startups"
What do you like best about Zoho CRM? The community suupport and the customer friendly web page made me use it again and again for all the CRM activity. What do you dislike about Zoho CRM?
RM
Rahul M
04/05/23
"Zoho - The CRM Software"
What do you like best about Zoho One? Zoho is one of the most useful tool for me to keep a track on my daily tasks and activities and helps me to maintain my data.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].