9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 241-250 out of 2471
JK
Jaspreet Kaur K
03/20/23
"Feedback about zoho"
What do you like best about Zoho One? It is very useful to maintain the inventory and billing of customer What do you dislike about Zoho One?
AA
Akash A
03/18/23
"Zoho One is the best CRM tool."
What do you like best about Zoho One? The best part of Zoho is to manage the whole process of account management from Lead generation to accont management. It is the one stop solution for sales person or the managment to manage the whole process like Lead, Deal, Accounts, Invoicing and many other thing.
GF
Gabor F
03/18/23
"Entry-level solution for SMBs"
What do you like best about Zoho CRM? Covers the basics: You can manage leads, contacts and opportunities, allows for a basic way of forecast management and other reporting options
HT
Hariom T
03/16/23
"Zoho is the best CRM tool"
What do you like best about Zoho One? The Best Part of Zoho CRM is to manage the data either from Lead, deal and for manager point of view they always track the record of their team members.
JC
Jose C
03/16/23
"very competitive software"
What do you like best about Zoho CRM? It has a complete system and necessary instruments for any industry, I could say that all the software they offer makes almost a company intranet. I was impressed that they released a website creator, very easy to use although very basic but there are people who can work for them
DV
Dean V
03/16/23
"Change from complex to simple. Nutshell CRM is perfect for my simple needs"
What do you like best about Zoho CRM? Full service CRM with massive capability, can import large sets of data, and can do about anything any other CRM can do
HK
Haresh K
03/16/23
"Robust CRM, must consider"
What do you like best about Zoho CRM? Ease of use, multiple tools for sales followups, scheduling and also zoho has its own email solutions as well. The mobile app works very well and all customer interface calls can be easily logged. Robust
AK
Abhishek K
03/15/23
"Zoho One is very user friendly CRM."
What do you like best about Zoho One? We can create a beautiful and valuable dashboard in this. This is a unique feature. What do you dislike about Zoho One?
AA
Akash A
03/15/23
"Zoho is best CRM tool."
What do you like best about Zoho One? The best thing in Zoho CRM is to manage Leads, Deal, Accounts and to track the records. What do you dislike about Zoho One?
AG
Akshat G
03/15/23
"Feedback about zoho CRM"
What do you like best about Zoho One? best for reporting tool, and managing day to day task very user friendly What do you dislike about Zoho One?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].