9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 211-220 out of 2471
AU
Anonymous User
04/25/23
"Zoho CRM gets better the more you learn how to use it!"
What do you like best about Zoho CRM? Once you get comfortable with the product it becomes extremely easy to use. What do you dislike about Zoho CRM?
MV
Meruga V
04/23/23
"Zoho One - The best organization software"
What do you like best about Zoho One? Zoho One gives all the organizational management system and let the person keep the track of all the activities and billables on an account.
PA
Parvez A
04/23/23
"Zoho - A CRM Software"
What do you like best about Zoho One? Zoho One has all the related items to an organization at one place like CRM, DESK, BOOKS, SALESINBOX ect. which makes the work easier.
KJ
ken j
04/22/23
"Great easy to use crm"
What do you like best about Zoho CRM? basic functions - great beginning CRM , with tasks & calendar What do you dislike about Zoho CRM?
AG
Ankit G
04/20/23
"All-in-One Solution for Sales, Marketing, and Customer Service."
What do you like best about Zoho CRM? Zoho CRM provide high level of customization, we can create multiple workflows, custom field and modules according to our needs.
AC
Andrea Carolina F
04/18/23
"Super intuitive for Leads and Deals management"
What do you like best about Zoho CRM? What I like the best is that you can integrate and create different modules and sections to better manage the follow-up of your deals, leads, and contacts.
SG
Surabhi G
04/18/23
"Zoho - The best Management Tool"
What do you like best about Zoho One? Zoho One has all the necessary things like CRM, Desk, Sales IQ in one place which keeps the system intact. What do you dislike about Zoho One?
SA
Shobhit A
04/17/23
"An extensive CRM to track all your sales activities including leads, deals, events, tickets etc."
What do you like best about Zoho One? Of course, the interface and, on top of it, the features, including the facility of creating comprehensive dashboards along with reports.
JM
Juan M. G
04/14/23
"Zoho CRM Experience"
What do you like best about Zoho CRM? It´s easy to use, it´s simple, you can learn how to use it quickly What do you dislike about Zoho CRM?
DS
Dinesh S
04/14/23
"Zoho is one of the best CRM Software"
What do you like best about Zoho One? Zoho is a full-fledged system for managing the sales pipeline, contact details and last conversation and meeting with the customer.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].