9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 2211-2220 out of 2471
DS
Denise S H
05/11/17
"ZOHO CRM"
What do you like best about Zoho CRM? The filters and the multiple ways to look up information or contacts.. Fairly easy intergration. Got easier the move I used it.
FM
Felipe M
05/10/17
"Price-Quality relation is perfect"
What do you like best about Zoho CRM? I like the way that you can track the clients. Also, the new AI features are very useful for the sales team manager and the associates.
FM
Felipe M
05/10/17
"Price-Quality relation is perfect"
What do you like best about Zoho CRM? I like the way that you can track the clients. Also, the new AI features are very useful for the sales team manager and the associates.
JJ
Justin J
05/10/17
"Average CRM"
What do you like best about Zoho CRM? Simplicity of adding notes for leads. What do you dislike about Zoho CRM?
AU
Anonymous User
05/10/17
"When you can't afford Salesforce"
What do you like best about Zoho CRM? They have made improvements the last 3 years to gear it more towards sales. What do you dislike about Zoho CRM?
AU
Anonymous User
05/10/17
"not that great"
What do you like best about Zoho CRM? not much but if I had to name something the home dashboards are kind of neat. Keep in mind this is coming from someone that is use to using Close.io (the best CRM on earth!)
AU
Anonymous User
05/03/17
"As always Zoho Suit is the best"
What do you like best about Zoho CRM? Zoho CRM is very simple, efficient and easy to set up. The cost is by far the best comparing to the competition without compromising functionality, features or usability. I would highly recommend it
AU
Anonymous User
05/02/17
"Creating Call list through Zoho"
What do you like best about Zoho CRM? Zoho was a wonderful resource to research and locate potential clients in our area and compile their information into one location to revisit later. It was also beneficial that a few of us could work on it at the same time.
AU
Anonymous User
05/02/17
"Creating Call list through Zoho"
What do you like best about Zoho CRM? Zoho was a wonderful resource to research and locate potential clients in our area and compile their information into one location to revisit later. It was also beneficial that a few of us could work on it at the same time.
AU
Anonymous User
04/28/17
"Excellent tool for gameification"
What do you like best about Zoho CRM? Helped me boost sales by making sales activity a motivator for success. Once the team was able to utilize the system and see KPI's in a new light, sales really took off.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].