9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 201-210 out of 2471
SK
Swapnil K
04/27/23
"Few products from Zoho suits are very useful"
What do you like best about Zoho One? Zoho one is enterprise level product from Zoho. CRM,Desk,Social,campaign, assist,zoho sign and docs and few of most useful product. All the producta are very simple to use and support provided by Zoho team even for evaluation customers commendable. I will not recommend CRM for enterprise level but for SME it very quick implementation.
AJ
Arpi J
04/26/23
"The best CRM tool for SMB's"
What do you like best about Zoho One? The best part about Zoho one is the set of features that it provides at this cost.All the OOTB bundle of apps for different features is really amazing. It covers most of the use cases for a standard CRM implementation
NB
Noah B
04/25/23
"Zoho One tool to use?"
What do you like best about Zoho One? I like how zoho one houses every widget they offer What do you dislike about Zoho One?
BN
Bolor N
04/25/23
"Zoho One review"
What do you like best about Zoho One? We were very excited to use Zoho One to integrate our invoicing, customer data housing, sales and marketing tool and expense management and communicate with teammates internally. These are the primary function we purchased Zoho for.
BN
Bolor N
04/25/23
"Zoho One review"
What do you like best about Zoho One? We were very excited to use Zoho One to integrate our invoicing, customer data housing, sales and marketing tool and expense management and communicate with teammates internally. These are the primary function we purchased Zoho for.
AC
Aarti C
04/25/23
"Amazing platform synced with one's requirements and expectations."
What do you like best about Zoho One? The incredible thing is that it meets all your requirements regarding Sales, Account receivables, Zoho books, etc. What do you dislike about Zoho One?
SS
Sweta S
04/25/23
"A fabulous platform for an organization to keep a track on its sales activities."
What do you like best about Zoho One? Of course, it's comprehensive features and, on top of it, the easy-to-use interface. What do you dislike about Zoho One?
AU
Anonymous User
04/25/23
"Zoho One has been a great tool for the business to grow"
What do you like best about Zoho One? It's quite easy to use and communicates well with other Zoho products. What do you dislike about Zoho One?
AU
Anonymous User
04/25/23
"All in One App for All Your Needs"
What do you like best about Zoho One? There is everything you need in it and it allows native integration between its modules. What do you dislike about Zoho One?
AU
Anonymous User
04/25/23
"Zoho gets the job done."
What do you like best about Zoho One? The Zoho Sign function is useful and intuitive for sending documents to multiple people to sign electronically. What do you dislike about Zoho One?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].