9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 2181-2190 out of 2471
LA
Lesa A
07/23/17
"Zoho CRM. Easy to ise"
What do you like best about Zoho CRM? User friendly easy to create fields and layout What do you dislike about Zoho CRM?
AU
Anonymous User
07/21/17
"Zoho CRM review"
What do you like best about Zoho CRM? Having the ability to create quotations and invoices within the program. What do you dislike about Zoho CRM?
AU
Anonymous User
07/15/17
"Amazing experience"
What do you like best about Zoho CRM? I like Simplicity and customisation options of Zoho CRM. What do you dislike about Zoho CRM?
AU
Anonymous User
07/14/17
"Zoho CRM Review"
What do you like best about Zoho CRM? It is a user friendly CRM, modules are easy to set up and reports can be created inside the CRM. What do you dislike about Zoho CRM?
JA
Justin A
07/13/17
"Zoho CRM Plus is an ideal solution for small businesses"
What do you like best about Zoho CRM? My favorite feature of Zoho CRM Plus is that it combines all of the most critical elements of a CRM and marketing automation platform while adding in customer service and detailed reporting.
JT
Jonathan T
07/13/17
"Complete CRM"
What do you like best about Zoho CRM? Zoho has many modules which help make the sale flow helpful, including the ability to make and send quotes, sales orders, and invoices. It is an easy all in one system for tracking all of these different items for reference and followup.
JT
Jonathan T
07/13/17
"Complete CRM"
What do you like best about Zoho CRM? Zoho has many modules which help make the sale flow helpful, including the ability to make and send quotes, sales orders, and invoices. It is an easy all in one system for tracking all of these different items for reference and followup.
AU
Anonymous User
07/11/17
"Good CRM tool"
What do you like best about Zoho CRM? good for marketing, sales and operation. Can create reports and dashboards.
AU
Anonymous User
07/11/17
"Great for tracking cases, both internal and external."
What do you like best about Zoho CRM? I like the ability to track tasks that are needed to be completed through the internal/external sales process. It helps me to prioritize what needs to be done, addressed and/or completed.
AU
Anonymous User
07/11/17
"Good CRM tool"
What do you like best about Zoho CRM? good for marketing, sales and operation. Can create reports and dashboards.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].