9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 2151-2160 out of 2471
AU
Anonymous User
08/13/17
"Overall review"
What do you like best about Zoho CRM? Note section correlation with each contact What do you dislike about Zoho CRM?
AU
Anonymous User
08/13/17
"Overall review"
What do you like best about Zoho CRM? Note section correlation with each contact What do you dislike about Zoho CRM?
CP
Cody P
08/11/17
"Zoho CRM"
What do you like best about Zoho CRM? Simple, Easy to use and update. I didn't have to pay a third party thousands of dollars to set up for me! What do you dislike about Zoho CRM?
AU
Anonymous User
08/11/17
"Positive"
What do you like best about Zoho CRM? Simple and easy to setup. Have use Zoho CRM at 3 different companies. The free version is great if you are just getting started. If you need integrations with other third party software, I would suggest opting for the paid versions.
DN
Dheeraj N
08/10/17
"Lesser known but more than enough"
What do you like best about Zoho CRM? Simple, easy to use and well priced. It is ideal for small businesses that don't need a behemoth. Also, very fast to stand up.
DN
Dheeraj N
08/10/17
"Lesser known but more than enough"
What do you like best about Zoho CRM? Simple, easy to use and well priced. It is ideal for small businesses that don't need a behemoth. Also, very fast to stand up.
AU
Anonymous User
08/10/17
"Does what we need, great for the price"
What do you like best about Zoho CRM? The features are exactly what we're looking for. They offer a lot more for less $ than some others. What do you dislike about Zoho CRM?
AU
Anonymous User
08/10/17
"All Essential Fast CRM"
What do you like best about Zoho CRM? It has all the basic features you need of a CRM. It's very easy to learn and it has a very clean UX. The free version has most features any small or startup business would need.
AU
Anonymous User
08/09/17
"Good CRM and reasonably priced"
What do you like best about Zoho CRM? The ability to record all communication in one place What do you dislike about Zoho CRM?
SV
Salvador V
08/09/17
"Zoho CRM essential fior business"
What do you like best about Zoho CRM? simplicity and scalability of the software. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].