9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 2131-2140 out of 2471
AU
Anonymous User
09/19/17
"Zoho could be a lot easier to use "
What do you like best about Zoho CRM? It does what I need it to do for little investment What do you dislike about Zoho CRM?
KP
Kim P
09/08/17
"Has potential, but falls short."
What do you like best about Zoho CRM? I like the ability to drag & drop fields, customize titles, and set up workflows. What do you dislike about Zoho CRM?
MC
Michiel C
09/07/17
"The very best deal beyond comparison"
What do you like best about Zoho CRM? When you use ZOHO CRM as part of the ZOHO ONE package, you will et everything a trade, service or consultancy form could possbly need at USD30 or Eur 30 per month er employee.
DG
Daron G
09/05/17
"Best CRM"
What do you like best about Zoho CRM? One of my favorite things about Zoho CRM is the user interface. I have been a customer for a while and they continue to innovate and stay up on design.
DG
Daron G
09/05/17
"Best CRM"
What do you like best about Zoho CRM? One of my favorite things about Zoho CRM is the user interface. I have been a customer for a while and they continue to innovate and stay up on design.
AU
Anonymous User
09/05/17
"The Zoho CRM is super easy to navigate!"
What do you like best about Zoho CRM? Searching for names and phone numbers is super easy in this CRM ; you can search by list or search the entire database and get the same fast result.
AU
Anonymous User
09/05/17
"Zoho review "
What do you like best about Zoho CRM? I really like the simplicity of it. Easy to use. What do you dislike about Zoho CRM?
AU
Anonymous User
09/05/17
"great I use it for all three of my businessess"
What do you like best about Zoho CRM? What I love most is that the customer service is great and the app itself is super easy to use. I also like that I can customize it to what I need it for.
XS
XAVIER S
09/04/17
"Good product to start"
What do you like best about Zoho CRM? Easy to start with a CRM and almost free for small business What do you dislike about Zoho CRM?
XS
XAVIER S
09/04/17
"Good product to start"
What do you like best about Zoho CRM? Easy to start with a CRM and almost free for small business What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].