9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 2091-2100 out of 2471
AU
Anonymous User
10/30/17
"Manageable Software for Easy CRM"
What do you like best about Zoho CRM? Ease of use. Great search function, highly intuitive user interface. What do you dislike about Zoho CRM?
AU
Anonymous User
10/30/17
"Zoho is the easy, simple and user-friendly CRM to counter Sales Force"
What do you like best about Zoho CRM? Zoho can be slow, sure. But it's super easy, super simple, and super user friendly. Having always used SalesForce, I was leery of trying a new CRM, but Zoho was awesome. I prefer it to Sales Force in every way.
AU
Anonymous User
10/30/17
"Manageable Software for Easy CRM"
What do you like best about Zoho CRM? Ease of use. Great search function, highly intuitive user interface. What do you dislike about Zoho CRM?
AU
Anonymous User
10/30/17
"Zoho is the easy, simple and user-friendly CRM to counter Sales Force"
What do you like best about Zoho CRM? Zoho can be slow, sure. But it's super easy, super simple, and super user friendly. Having always used SalesForce, I was leery of trying a new CRM, but Zoho was awesome. I prefer it to Sales Force in every way.
AU
Anonymous User
10/27/17
"If you need a simple CRM, ZOHO CMR is the best value out there"
What do you like best about Zoho CRM? I love the simplicity and ease of use of it. For my CRM I just need to be able to invoice customers and keep track of sales and Zoho CRM does both flawlessly with a beautiful user interface as well.
AU
Anonymous User
10/26/17
"Our Time With Zoho CRM"
What do you like best about Zoho CRM? The product is so simple, it is by far the best bang for your buck CRM our company has ever used What do you dislike about Zoho CRM?
NL
Nick L
10/25/17
"exposed our company data AND refused to move admin access from a sacked employee to the owner!"
What do you like best about Zoho CRM? the features and software is fantastic, but this is a very serious issue and makes it worthless. What do you dislike about Zoho CRM?
AU
Anonymous User
10/25/17
"Not the worst, not the best"
What do you like best about Zoho CRM? Easy to use and navigation is excellent. You can move from task to task very easily. What do you dislike about Zoho CRM?
NT
Nicholas T
10/25/17
"Great Sales Tool"
What do you like best about Zoho CRM? Simple to use and integrates well with our email. What do you dislike about Zoho CRM?
NK
Nani K
10/24/17
"Easy to manage contacts!"
What do you like best about Zoho CRM? Zoho is connected yo my number of Google Apps, including the essential Docs, Gmail, Calendar, Contacts, and Tasks What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].