9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 191-200 out of 2471
PR
PREM R
05/01/23
"Efficient crm"
What do you like best about Zoho CRM? Offering good prize cap COMPARR to market with quality support What do you dislike about Zoho CRM?
PM
Padhma M
04/30/23
"Zoho One User Review"
What do you like best about Zoho One? One of the very best things about Zoho One is that you get a wide range of products for a cheap price. Since we don't pay for each product separately, it's a big advantage. On top of that, the integration between various products puts your business at ease. Easily customizable and time-saving.
JB
José B
04/30/23
"Herramienta muy potente para escalar negocios"
What do you like best about Zoho One? Las diversas herramientas que tiene para adaptarse a cualquier tarea para escalar mi negocio What do you dislike about Zoho One?
ON
Omar N
04/30/23
"Great tool to grow your business"
What do you like best about Zoho CRM? It is a very powerful tool that provides many other features, but the CRM is very helpful to keep and grow your customer base, you can keep track of everything you do with your customers
AE
Amr E
04/29/23
"Great product!"
What do you like best about Zoho One? I've been looking into customer relationship management solutions for our business, and after some research, Zoho CRM could be a great fit. It's affordable and packed with features to help us manage the entire customer lifecycle. I'm particularly excited about the automation capabilities for sales and email marketing. We can run multiple campaigns and streamline the lead nurturing and scoring process. Plus, the interface is user-friendly and ...
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MC
Matthew C
04/29/23
"An outstanding system for today's business needs"
What do you like best about Zoho CRM? I was a big fan of Zoho CRM before our company made the switch to save money. It is simple and intuitive, yet deceptively complex with great features that allow for efficient coordination between team members and quick completion of marketing tasks. I'm confident knowing that all of my data, including documents, contacts and conversations, is securely stored on cloud-enabled servers that are accessible from anywhere with an Internet connection. This ...
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EL
Eligreg L
04/28/23
"A Comprehensive Suite of Business Tools"
What do you like best about Zoho One? Zoho One offers a wide range of features and capabilities for businesses, putting everything in one place. The integration between various tools is superb, allowing for easy access and usage of all features without switching between different programs. The well-integrated and easy-to-use applications allow teams to coordinate effectively and deliver better results.
DM
Divyanshu M
04/28/23
"Zoho one perfect suite for Startups and small Business"
What do you like best about Zoho One? It's all in one app for all your business needs What do you dislike about Zoho One?
AS
Alok S
04/27/23
"Great Integrated Solution View"
What do you like best about Zoho One? It helps us to find all related information in one place. Also, since all the data is stored within Zoho One, it helps us find and get information.
AS
Abhishek S
04/27/23
"One stop solution for small to medium size businesses"
What do you like best about Zoho One? You will get everything you need to run your business in one place. Need not invest in multiple tools and then start worrying about integrating those tools. You end up buying many more tools for that.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].