9.8
SpotScore
Zoho CRM Reviews in November 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 2031-2040 out of 2471
AU
Anonymous User
11/30/17
"Great contact management"
What do you like best about Zoho CRM? They have very detailed contact management and a lot of space to add things.i like that I can make my page a color. What do you dislike about Zoho CRM?
AU
Anonymous User
11/30/17
"Works Great No Real Complaints"
What do you like best about Zoho CRM? Use this every day and the service is so easy anyone could do it. Keeps clients updated and takes a lot of thinking away from me.
AU
Anonymous User
11/30/17
"Good Platform with 3rd party template support"
What do you like best about Zoho CRM? Efficient and well organized interface. Works well on iPhones and Android. What do you dislike about Zoho CRM?
JT
John T
11/30/17
"Zoho Review"
What do you like best about Zoho CRM? Easy to navigate What do you dislike about Zoho CRM?
BT
Brian T
11/30/17
"Fairly easy enough to use software for small to mid sized companies"
What do you like best about Zoho CRM? I like being able to use it to record leads and bring them through the sales process by communicating with clients as well.
TR
Tiffany R
11/29/17
"Do you Zoho "
What do you like best about Zoho CRM? I really like the logo redesign, quirky but it makes the feel of the program fresh and exciting everytime I log in. I absolutely love that the Dashboard is super organized. The tabs don't feel overwhelming, they are clearly labeled instead of being an icon. Totally helps to see associate words with an action.
AU
Anonymous User
11/29/17
"Easy to use"
What do you like best about Zoho CRM? Pretty basic CRM system that's easy to use. my company has added on to the functionality with success. Ive heard its cheaper than salesforce.
AU
Anonymous User
11/29/17
"Zoho crm "
What do you like best about Zoho CRM? Better management of leads and contact. Easy to use and everyone in the team knows what emails have been exchanged which avoids confusion. it also sinks the calendar from google and Microsoft and the events are auto registered in the CRM software
PA
Pedro A
11/29/17
"Simple CRM that does the job"
What do you like best about Zoho CRM? Clean interface and a good integration with other Zoho tools What do you dislike about Zoho CRM?
AU
Anonymous User
11/29/17
"Zoho crm "
What do you like best about Zoho CRM? Better management of leads and contact. Easy to use and everyone in the team knows what emails have been exchanged which avoids confusion. it also sinks the calendar from google and Microsoft and the events are auto registered in the CRM software
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].