9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1991-2000 out of 2471
AU
Anonymous User
12/19/17
"Zoho is great for a beginner CRM ! "
What do you like best about Zoho CRM? I like how easy it is to use. It is a really simple design that makes it easy for almost anyone to figure it out! What do you dislike about Zoho CRM?
SW
Samantha W
12/19/17
"Zoho"
What do you like best about Zoho CRM? free mail service, customer support, easy to set up, easy to maintain What do you dislike about Zoho CRM?
AU
Anonymous User
12/19/17
"Good But Has Flaws"
What do you like best about Zoho CRM? I like that all information about a client is in one place. What do you dislike about Zoho CRM?
TW
Troy W
12/18/17
"Zoho is great! "
What do you like best about Zoho CRM? Having real time information on all of my sales teams actions. What do you dislike about Zoho CRM?
BA
Ben A
12/18/17
"Zoho Review"
What do you like best about Zoho CRM? Zoho is clean and very easy to use. Greta features and also has an app for Android and Iphone What do you dislike about Zoho CRM?
A
Alejandro
12/17/17
A CRM tool that's user-friendly and easy to use!
PROS & CONS What are the best aspects of this product? Zoho CRM happens to be a simplified CRM that I've seen throughout my sales career. It certainly has its upsides. It has simple integration with other internet apps. Customized reports are proven to be important and insightful.
A
Alejandro
12/17/17
A CRM tool that’s user-friendly and easy to use!
PROS: Zoho CRM happens to be a simplified CRM that I've seen throughout my sales career. It certainly has its upsides. It has simple integration with other internet apps. Customized reports are proven to be important and insightful.
AU
Anonymous User
12/15/17
"A little complicated"
What do you like best about Zoho CRM? All information is in one place regarding sales and orders, nice to organize all aspects of orders and delivers for the whole team.
AU
Anonymous User
12/15/17
"A little complicated"
What do you like best about Zoho CRM? All information is in one place regarding sales and orders, nice to organize all aspects of orders and delivers for the whole team.
AU
Anonymous User
12/14/17
"Excellent integration within a suite that scales"
What do you like best about Zoho CRM? Mobile app access makes it easy for us to update leads on the go. We are very happy with the integration with the Zoho suite, which is free to launch and scales as we grow.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].