9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 181-190 out of 2471
ME
Mohammed E
05/10/23
"Zoho one review"
What do you like best about Zoho One? , I find several aspects of the platform quite appealing. Here are a few things that I like about Zoho One: Integrated Suite of Applications: Zoho One offers a comprehensive suite of over 45 applications covering various aspects of business operations. This all-in-one approach makes it convenient for me to access and manage different tools from a single platform.
AU
Anonymous User
05/10/23
"Zoho HRMS"
What do you like best about Zoho One? Zoho one gives me to manage my attendance and other at one portal. The portal is simple and easy to use.It allows to regularise my attendance and provide me option to request for rembursmi ment.
AB
Aslin B
05/09/23
"Zoho one review"
What do you like best about Zoho One? In zoho one all features are available like for Accounts, hr, marketing, zoho crm What do you dislike about Zoho One?
CS
Cristina S
05/09/23
"Zoho One for legal firms"
What do you like best about Zoho One? Easily adaptable and able to update and change depending on firm's needs. What do you dislike about Zoho One?
AK
ABDUL K
05/09/23
"HR SOLUTIONS IN ONE HAND"
What do you like best about Zoho One? Has seperate feature for each Solution and user friendly What do you dislike about Zoho One?
JT
Jaymar T
05/09/23
"CRM as it's finest!"
What do you like best about Zoho One? The interface and Features are easy to use. What do you dislike about Zoho One?
SA
Sandesh A
05/05/23
"Simple CRM for a medium sized company"
What do you like best about Zoho CRM? Low cost CRM with a host of services integrated with Zoho suit. Support is good too What do you dislike about Zoho CRM?
NA
Nara A
05/05/23
"It's a good CRM software but wasn't so great"
What do you like best about Zoho CRM? Easy to navigate and tweak the features, never crashed, secured, and very detailed regarding customer record management. The reminder and information details are very user-friendly.
JE
Juan e
05/02/23
"Efficient Customer Management with Zoho CRM"
What do you like best about Zoho CRM? Zoho CRM is an excellent tool for managing customer relationships. The ability to customize fields and workflows to fit your specific needs is a huge advantage, and the automation features save a lot of time and effort. The sales forecasting and reporting features are top-notch, allowing you to track your progress and identify areas for improvement. Overall, Zoho CRM is a great investment for any business looking to streamline their customer management ...
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AS
Arti S
05/02/23
"Zoho CRM is a powerful and flexible solution for all size businesses."
What do you like best about Zoho CRM? Creating Leads in just few seconds and easily changing the stages in the CRM. The best part is to transfer the leads to the team and getting the report directly from the CRM.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].