9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 171-180 out of 2471
VS
Vishal S
05/23/23
"The best tool foe sales and marketing automation"
What do you like best about Zoho CRM? Automation, Blueprint, Easy to use and integration with external sources. What do you dislike about Zoho CRM?
HR
Harun R
05/17/23
"good"
What do you like best about Zoho CRM? Client Script and Standalone Functions.. What do you dislike about Zoho CRM?
BB
Buse B
05/17/23
"Zoho One bugüne kadarki en iyi Zoho Deneyimi"
What do you like best about Zoho One? Zoho One ürünler topluluğunun ihtiyacı fazlaca karşılaması. Gerekli olan bütün toolların bir araya toplanmış olması ve bu sayede ürünleri birlikte kullanmak için harika bir fırsat.
SW
Sharon W
05/16/23
"Zoho One may be cheaper, but it lacks the marketing tools necessary to accelerate sales"
What do you like best about Zoho One? Zoho one is a good CRM and suite of tools for small businesses that are price conscious. It's easy to use for people unfamilar with CRMs. It lacks many of the integrations and functions you can get with Hubspot or Salesforce, but works well if you just need basic email marketing, a way to manage contacts, and simple subscriptions and products.
RB
Ray B
05/16/23
"I have had great success with Zoho One Apps"
What do you like best about Zoho One? Access to multiple apps that I use daily for one simple price. What do you dislike about Zoho One?
RS
Rashim S
05/15/23
"best in place"
What do you like best about Zoho One? The software interface is very smooth and has a good user What do you dislike about Zoho One?
AS
Aman S
05/12/23
"Zoho One - Project Management Tools"
What do you like best about Zoho One? In our organization, we use Zoho one for more than 2 years and it is a really good software to handle tasks, projects, and timesheets. Admin can view the additional overdue task also
AC
Alexis C
05/12/23
"Powerful and elegant CRM"
What do you like best about Zoho CRM? I like how easy it is to learn and teach to use. It is an elegant, simple CRM with a fast interface. It has everything you need from the moment you sign up. Integrating other applications and having an extensive file of our clients is effortless.
RA
Rochelle A
05/12/23
"Zoho Onetastic"
What do you like best about Zoho One? You have instant access to your contacts, leads, notes, and deals using the Zoho CRM mobile app. Additionally, it makes it simple to call prospects and customers straight from the app on your phone. For iOS and Android, the mobile app is accessible.
AP
ABHIMANYU P
05/11/23
"Affordable all in one business collaboration solution"
What do you like best about Zoho One? Zoho One provides plenty of business supporting services. So we don't need multiple OEMs; everything comes under one umbrella. This solution is affordable to SMB companies, and we can customize the purchases of the services with no need to pay for all services.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].